A Sustainable Rural Telecentre Concept on Sustainability Pillars

Noor, Marhaini Mohd

doi:10.5539/jsd.v14n6p42

Cited by 2 publications

(1 citation statement)

References 15 publications

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“…Inadequate funding is a serious issue that negatively impacts the sustainability of telecentres (Gcora et al, 2015). In Malaysia, Noor (2021), reported that inadequate funding has been a problem for telecentres in Malaysia, which has negatively impacted their capacity to buy essential ICT resources and other resources. Stakeholders have raised the idea of privatization as a solution to the financial difficulties these telecentres confront.…”

Section: Literature Reviewmentioning

confidence: 99%

Why do people use telecentres in the age of mobile technologies? Answers from Malawi

Kapondera,

Mtambo

2023

E J Info Sys Dev Countries

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Telecentres provide access to Information and Communication Technonology (ICT) services to disadvantaged communities. With the coming of mobile technologies such as smartphones, some services that telecentres provide such as internet can easily be accessed through mobile technologies. This, therefore, questions the relevance of telecentres in the age of mobile technologies. Two main questions exist: are telecentres still relevant? If yes, why do people still use telecentres in the age of mobile technologies? This paper aims at answering these questions. It also discusses the challenges that users face in using telecentres. Qualitative data were collected from telecentre users and managers of two telecentres in Malawi through focus groups and interviews. Gioia methodology was used to analyze the data. The study reveals four main reasons why people still patronize telecentres: (i) to socialize with fellow users; and (ii) that it is cheaper to access services in the telecentre as compared to using smartphones for the same services; (iii) telecentres provide services compatible with users' needs such as library services and computers; (iv) and to attain ICT skills some of which are applied in using smartphones. However, users face numerous challenges such as limited space within telecentres and unreliable power. The study is valuable as it provides insights into why governments should continue investing in telecentres. It also comes at a right time when the government of Malawi plans to abandon the community telecentre model to adopt the school managed model that may limit the number of users thereby limiting the benefits of telecentres in the presence of mobile technologies.

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Section: Literature Reviewmentioning

confidence: 99%

Why do people use telecentres in the age of mobile technologies? Answers from Malawi

Kapondera,

Mtambo

2023

E J Info Sys Dev Countries

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User Acceptance of Cyber Security Application (Our Cyberhero) Among Secondary School Students, Teachers and Local Communities in Coastal Terengganu District: A Preliminary Study for Maritime Education

Noor

Shah

ZAMRI

2022

JML

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This paper is based on knowledge transfer program to improve cyber security awareness among the coastal community in Kuala Terengganu with the use of Our CyberHero application. Thus, this paper introduces the application and adapt Technology Acceptance Model in maritime education settings. A series of these knowledge transfer programs can to some extent address this knowledge gap. This research has conducted a survey to the 59 coastal communities in Terengganu District. This program is a pilot project to the cyber security application Our CyberHero and is divided into two phases. The first phase was held a webinar on the importance of cyber security sustainability in today’s society. While the second phase gives exposure to the use of cyber security applications. This involves collaboration from the Educational Resources and Technology Sector, the Terengganu State Education Department, the Communications and Multimedia Commission and Cybersecurity Malaysia. The stakeholders involved were 24 high school students, 12 teachers and 23 communities from the coastal state of Terengganu. All 36 stakeholders are made up of 12 secondary schools that were selected as pioneers for the knowledge transfer program. Thus, the 23 other communities are besides the school children and the teachers. Acceptance of the use of cyber security application is very encouraging among students and teachers of coastal secondary schools in the Terengganu district. The 85% of the users feel easy to use the application as the module is easy to understand and friendly user. Therefore, the users feel confidence to use and share information widely (65%). With the high confidence level and understanding of the application, the users tend to trust the application system and the other users (59%). As a result, 57% users are intended to use Our CyberHero application and 52% of the users also feel the application is useful.

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A Sustainable Rural Telecentre Concept on Sustainability Pillars

Cited by 2 publications

References 15 publications

Why do people use telecentres in the age of mobile technologies? Answers from Malawi

Why do people use telecentres in the age of mobile technologies? Answers from Malawi

User Acceptance of Cyber Security Application (Our Cyberhero) Among Secondary School Students, Teachers and Local Communities in Coastal Terengganu District: A Preliminary Study for Maritime Education

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