A systematic review and meta-analysis of antecedents of blood donation behavior and intentions

Bednall, Timothy Colin; Bove, Liliana L.; Cheetham, Ali; Murray, Andrea L.

doi:10.1016/j.socscimed.2013.07.022

Cited by 159 publications

(199 citation statements)

References 44 publications

Supporting

Mentioning

163

Contrasting

Unclassified

Order By: Relevance

“…The augmented satisfaction -loyalty relationship included motivation, identified by the previous studies as the most important driver of donation behaviour (Sojka, Sojka, 2008;Bednall, Bove, 2011;Bednall et al, 2013). Some authors defined that customer satisfaction -loyalty association was sensitive to the customer characteristics and industry conditions (Anderson, Sullivan, 1993;Anderson, 1994;Gronholdt et al, 2000;Mittal, Kamakura, 2001).…”

Section: Conceptual Framework and Hypothesesmentioning

confidence: 99%

“…In the field of health care and in the case of blood transfusion donating motives have been deeply studied. Researchers explored various self-reported motives for donating blood: influence from a friend, request via media, general altruism, social responsibility (Sojka, Sojka, 2008), convenience, pro-social motivation, personal values, collection agency reputation, perceived need for donation, and marketing communication values (Bednall, Bove, 2011;Bednall et al, 2013), feelings of empathy or altruism, self-benefit and external reasons (Karacan et al, 2013), general norm based altruism (Pennings, 2005;Otto, Bolle, 2011).…”

Section: Effects Of Donor Motivation On Donor Loyaltymentioning

confidence: 99%

“…Some evidence exploring the antecedents of blood donation behaviour in the framework of the theory of planned behaviour has been provided in the literature. Bednall et al (2013) has provided results of meta-analysis of the antecedents of blood donation behaviour and blood donation intentions, reporting medium positive association between the intentions to donate, perceived behavioural control, attitude toward donation, self-efficacy, donor's role identity. Repeated blood donation behavior is of critical importance in blood donation activity due to the role of repeated donorship for the safety of blood supply and recruitment of the sufficient number of donors.…”

Section: Effects Of Donor Motivation On Donor Loyaltymentioning

confidence: 99%

“…Previous research focused on donor motivation as antecedent of blood donation behaviour and intentions (Sojka, Sojka, 2008;Bednall, Bove, 2011;Bednall, et al, 2013). Authors also provided results exploring the effects of organizational identification and identity salience on the donation behaviour (Boenigk, Helmig, 2013).…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Managing Blood Donorship: the Effect of Motivation on Donor Satisfaction and Loyalty

Žemgulienė

2021

Regional Formation and Development Studies

View full text Add to dashboard Cite

Increasing demand on blood supply and attempts of blood collecting agencies in recruiting and retaining blood donors require deeper knowledge of existing factors driving donor behaviour. This research address the need to explore the relationship of factors driving donor behaviour -motivation, satisfaction and loyalty. The objective of this study is to explore the conceptual model representing the effect of donor motivation on satisfaction, attitudinal loyalty and behavioural loyalty in the specific context of social marketing impact. Model, based on structural equation modeling technique was developed using the data of donor population of the nationwide blood collecting agency. Study empirically confirmed the causal positive effect of donor motivation on attitudinal loyalty, behavioural loyalty and relationship satisfaction. Study also revealed the main motives for donation relevant to the surveyed donor population. The power of motivation towards donor satisfaction and loyalty have increased during the period of five years due to the positive moderating influence of social marketing (Non-remunerated donorship promotion program). KEYWORDS: donor motivation, donor relationship satisfaction, donor attitudinal loyalty, donor behavioural loyalty, JEL CLASSIFICATION: M380.

show abstract

Section: Conceptual Framework and Hypothesesmentioning

confidence: 99%

Section: Effects Of Donor Motivation On Donor Loyaltymentioning

confidence: 99%

Section: Effects Of Donor Motivation On Donor Loyaltymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Managing Blood Donorship: the Effect of Motivation on Donor Satisfaction and Loyalty

Žemgulienė

2021

Regional Formation and Development Studies

View full text Add to dashboard Cite

show abstract

“…Recently, research has begun to explore the role of emotion in blood donation decision-making. For example, fear, anxiety, and regret all impact donor intention and behavior (see [49,50] for recent meta-analyses). In line with this trend, Lisa Williams at the University of New South Wales commenced a project with the Blood Service in 2012 investigating the role of pride in motivating and maintaining blood donation.…”

Section: Research Focus - Pride and Donation Motivationmentioning

confidence: 99%

Donor Research in Australia: Challenges and Promise

Masser

Smith

Williams

2014

Transfus Med Hemother

View full text Add to dashboard Cite

Donors are the key to the core business of Blood Collection Agencies (BCAs). However, historically, they have not been a focus of research undertaken by these organizations. This model is now changing, with significant donor research groups established in a number of countries, including Australia. Donor research in the Australian Red Cross Blood Service (Blood Service) is concentrated in the Donor and Community Research (DCR) team. Cognizant of the complex and ever-changing landscape with regard to optimal donor management, the DCR team collaborates with academics located at universities around Australia to coordinate a broad program of research that addresses both short- and-long term challenges to the blood supply. This type of collaboration is not, however, without challenges. Two major collaborative programs of the Blood Service's research, focusing on i) the recruitment and retention of plasmapheresis donors and ii) the role of the emotion pride in donor motivation and return, are showcased to elucidate how the challenges of conducting collaborative BCA research can be met. In so doing, these and the other research programs described herein demonstrate how the Blood Service supports and contributes to research that not only revises operational procedures but also contributes to advances in basic science.

show abstract

Theories of Health Behavior

Gehlert¹,

Ward²

2019

Handbook of Health Social Work

View full text Add to dashboard Cite

A systematic review and meta-analysis of antecedents of blood donation behavior and intentions

Cited by 159 publications

References 44 publications

Managing Blood Donorship: the Effect of Motivation on Donor Satisfaction and Loyalty

Managing Blood Donorship: the Effect of Motivation on Donor Satisfaction and Loyalty

Donor Research in Australia: Challenges and Promise

Theories of Health Behavior

Contact Info

Product

Resources

About