A Systematic Review of Implications of Technology in Financial Sector

Abstract

This systematic review explores the impact of modern technology on India's financial sector, focusing on key innovations such as artificial intelligence (AI), blockchain, and fintech. Employing the PRISMA 2020 guidelines, the study examines 30 selected articles from databases and other sources. Findings reveal that technologies like AI and blockchain significantly enhance security, efficiency, and transparency in financial transactions. Additionally, fintech solutions are shown to improve customer experience and operational performance. The analysis underscores the critical role of digital payments, big data analytics, and cloud computing in reshaping financial services. Policymakers are recommended to prioritize infrastructure development to support widespread technology adoption and ensure equitable access to digital financial services across urban and rural areas