Acciones para establecer el esquema de certificación de Sistemas de Gestión de Organizaciones Educativas basado en NC-ISO 21001:2019 en Cuba

Abstract

To demonstrate their quality, higher education institutions can be accredited by sectoral educational quality schemes or certify their management systems, following the approaches of the International Organization for Standardization. The objective of this work is to present the actions carried out in Cuba to establish the certification scheme, according to nc-iso 21001:2019. To this end, a descriptive research was carried out, with a qualitative approach, supported by the analysis of scientific articles and other documents that substantiate the importance of the sgoe. The focus group technique was applied to know the experts' perceptions about the relevance of establishing this certification in the country. The necessary actions were planned to establish the scheme and it was designed with the University of Havana, as owner. The certification of Management Systems for Educational Organizations will allow institutions that provide higher-level and postgraduate training services to demonstrate the quality of their educational processes, through compliance with the nc-iso 21001:2019 standard, by a third-party evaluation scheme, which includes educational organizations that are not governed by the sectoral accreditation system established in Cuba.