Acolhimento, vínculo e corresponsabilidade do cuidado

Abstract

EMBRACEMENT, BOND AND CORRESPONSABILITY OF CARE:perceptions about the return of the embracement user and not inserted in a PSCC III from the perspective of health professionals Psychosocial Care Centers (PSCC) are public services that substitute psychiatric hospitals that work in an antimanicomial logic, with the primary function of treating patients with severe mental disorders and psychological distress in their territory. The inicial embracement device is one of the important tools used in PSCC, having the ability to receive -through qualified listeningthe demand of the user who uses the health system and who comes to the service looking for help. This research has as aims to understand, from the workers' perspective, the return of users already embraced and not inserted in a PSCC III of the city of São Paulo to a new embracement in this service. Focus Groups and Narrative were the techniques used for data construction in this research with qualitative approach and Hermeneutics was used for understanding and analysis of the data. At the end of this research, it was concluded that the understanding about the perception of professionals about the reasons that lead users already welcomed and not inserted in a CAPS III to return to a new reception is wide and says a lot about the work relationships involved in the service in question.