Addressing Cybersecurity and Privacy Concerns in E-Learning: Evidence from Kuwaiti Educational Sector

Abstract

This study explored cybersecurity and privacy concerns within e-learning in the Kuwaiti educational sector. This is done through adopting a mixed-methods approach that incorporates an online questionnaire and semi-structured interviews. Quantitative data from 384 participants indicated moderate to high cybersecurity and privacy concerns. In order to explore further about such concerns, qualitative data were collected from 16 interviewees and highlighted key issues such as lack of awareness, platform security deficiencies, privacy worries and regulatory needs. To address these concerns, the study proposed a comprehensive "Kuwaiti Educational Cybersecurity and Privacy Assurance Framework" (KECPAF) centred around cybersecurity education, platform security enhancement, clear policy development and robust enforcement. The research calls for collective effort among stakeholders and collaboration with cybersecurity experts to effectively implement the framework, adapt to evolving threats and improve the security of e-learning platforms in Kuwait's educational sector.