Affectivity, Social Adjustment and Librarians’ User Relation: Experience of Nigerian Librarians

Abstract

Background of the study: It has been observed that there is knowledge gap on how librarians’ affectivity and social adjustment predict user relation. Moreover, it has been shown overtime that human’s behavioural qualities may have a possible effect on interaction with people. All of these concerns necessitate this study. Purpose: The purpose of the study is to examine the relationship between affectivity, social adjustment and Nigerian librarians’ user relation. Method: The authors adopt correlational research design and web-based questionnaire was used to collect data for the study. Purposive sampling technique was adopted for the study. The total response rate was 178. Findings: It was found in the study that negative affectivity such as threat and hostility have poor effect on user relation. Contrastingly, it was revealed that positive affectivity such as subjective well-being and happiness ensure optimal library user relation. It was revealed that Nigerian librarians see opportunities in user relation, which can be used to improve the library image and effective service inside. Conclusion: It was established that affectivity has statistically significant relationship with user relation. Also, it was shown that social adjustment has statistical significant relationship with user relation.