After the Smartphone Has Arrived in the Village. How Practices and Proto-Practices Emerged in an ICT4D Project

Stillman, Larry; Sarrica, Mauro; Denison, Tom; Sarker, Anindita

doi:10.1007/978-3-030-52014-4_6

Cited by 7 publications

(5 citation statements)

References 42 publications

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“…This research is funded by an Information and Communication Technology for Development (ICT4D) project named PROTIC (Participatory Research and Ownership with Technology, Information and Change) of a multinational charitable organization, Oxfam Bangladesh, in collaboration with Monash university. PROTIC works for the resilience of Bangladeshi female farmers through the use of ICT [59]. This study aims to gain a comprehensive understanding of the values of Bangladeshi female farmers to help apps developers develop Bangladeshi female farmers' valuesbased agriculture mobile apps.…”

Section: Methodsmentioning

confidence: 99%

“…Mobile phones play an important role in agriculture as they provide the opportunity for farmers to access information regarding agricultural initiatives [59]. According to the Bangladesh Telecommunication Regulatory Commission (BTRC), there are 181.53 million mobile phone subscribers in Bangladesh till November 2021 [60].…”

Section: Bangladesh Women In Agriculture and Smartphonesmentioning

confidence: 99%

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Investigating End-Users' Values in Agriculture Mobile Applications Development: An Empirical Study on Bangladeshi Female Farmers

Shams¹,

Shahin²,

Oliver³

et al. 2022

Preprint

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The omnipresent nature of mobile applications (apps) in all aspects of daily lives raises the necessity of reflecting end-users' values (e.g., fairness, honesty, social recognition, etc.) in apps. However, there are limited considerations of end-users' values in apps development. Value violations by apps have been reported in the media and are responsible for end-users' dissatisfaction and negative socio-economic consequences. Value violations may bring more severe and lasting problems for marginalized and vulnerable end-users of apps, which have been explored less (if at all) in the software engineering community. One of the main reasons behind value violations is the lack of understanding of human values due to their ill-defined, ambiguous, and implicit nature. Therefore, understanding the values of the end-users of apps is the essential first step towards values-based apps development. This research aims to fill this gap by investigating the human values of Bangladeshi female farmers as a marginalized and vulnerable group of end-users of Bangladeshi agriculture apps. We conducted an empirical study that collected and analyzed data from a survey with 193 Bangladeshi female farmers, the end-users of Bangladeshi agriculture apps, to explore the underlying factor structure of Bangladeshi female farmers' values and

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Section: Methodsmentioning

confidence: 99%

Section: Bangladesh Women In Agriculture and Smartphonesmentioning

confidence: 99%

Investigating End-Users' Values in Agriculture Mobile Applications Development: An Empirical Study on Bangladeshi Female Farmers

Shams¹,

Shahin²,

Oliver³

et al. 2022

Preprint

View full text Add to dashboard Cite

show abstract

“…Given the complexity of the project, and different anticipated outcomes, a mixed methods approach (Creswell & Plano Clark, 2011) was implemented to monitor how the project unfolded and the transformations it activated at the niche, regime, and even landscape levels. The methods included surveys, in-depth interviews with participants, ethnographic observations of off-line and online interactions, and the analysis of secondary data such as staff reports and internal documents (Sarrica et al, 2019; Stillman et al, 2020).…”

Section: Mixed Methods Approach and Sourcesmentioning

confidence: 99%

Sociotechnical Transformative Effects of an ICT Project in Rural Bangladesh

Stillman

Sarrica

Anwar

et al. 2020

American Behavioral Scientist

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The purpose of this article is to provide lessons from the field about an Information and Communication Technology for Development (ICT4D) project (Participatory Research and Ownership With Technology, Information and Change [PROTIC]) concerned with the use of mobile phones by women in remote villages in Bangladesh. The Bangladeshi government considers that the role of ICT in social and economic transformation is significant for the country’s development. International nongovernmental organizations (NGOs) also regard ICT as important but are challenged as how to use them effectively for their programs and how to deal with long-term sustainability, digital divides, gender, and cultural issues. This article considers the PROTIC project as a modeling force for innovation and pressure on established sociotechnical structures. In this analysis, we follow what Donner defines as the “interrelationship” perspective, as applied to ICT4D. In particular, the notions of niche, regime, and landscape will be used to frame the changes that a village-level project may activate or respond to at the micro, meso, and macro levels of sociotechnical interaction. A mixed methods approach has been implemented during the 4 years of the project to monitor its outcomes, including interviews with project participants, reports of monthly consultations and training with villagers, extensive surveys, analysis of the Facebook profile of the project, and field notes and interviews with local NGOs and international NGO staff. Results show that the women villagers have undergone a transformation in attitudes, skills, and practices associated with mobile phone use. Transformations at individual and community niche levels have in turn influenced the conceptual framework of local and international NGOs and have also contributed to the reorientation of other regime actors, such as universities, major NGOs, and the government. Methodological constraints as well as the complexity of conducting international fieldwork with multiple actors will also be discussed.

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“…Monthly meetings were held in each village to capture their feedback and make the project more responsive to their needs. Thanks to the information that was provided to them and the information they were able to access themselves through their mobile phones, the women increased their income by cultivating new crops and starting new ventures such as a chicken farm or an animal vaccination service from home (Jannat et al, 2018; Stillman, Sarrica, Denison, & Sarker, 2020). This also resulted in an improvement in their social status (Sarker, 2020; Sarker et al, 2021; Stillman, Sarrica, Anwar, et al, 2020) and they became informal “information hubs” for their community by sharing the information provided to them (Frings‐Hessami et al, 2020).…”

Section: Case Study: Preservation Of Information In An Ict4d Project ...mentioning

confidence: 99%

Accessing and preserving information: CombiningICT4Dand archival science to empower marginalized communities

Frings‐Hessami

Oliver

2022

Asso for Info Science & Tech

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Information and communication technology for development (ICT4D) is a field of research concerned with studying how information and communication technologies (ICTs) can be used to improve the socio‐economic situation of marginalized communities in developing countries. The authors identify the preservation of the information provided or accessed during ICT4D projects as a critical gap in ICT4D research. They argue that archival science, an information discipline concerned with the preservation of recorded information, provides theories and models that can help make ICT4D projects more sustainable. They discuss the creation of analog backups by participants in an ICT4D project in Bangladesh as an example of communities taking the initiative to remedy the limitations of an ICT4D project with simple pen and paper technology to preserve the information they wanted to keep. Conversely, they argue that insights on how marginalized communities interact with and preserve information gained through ICT4D projects can enrich archival science and foster the development of more inclusive theories and practices. Finally, they suggest areas for interdisciplinary research between ICT4D and archival science.

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After the Smartphone Has Arrived in the Village. How Practices and Proto-Practices Emerged in an ICT4D Project

Cited by 7 publications

References 42 publications

Investigating End-Users' Values in Agriculture Mobile Applications Development: An Empirical Study on Bangladeshi Female Farmers

Investigating End-Users' Values in Agriculture Mobile Applications Development: An Empirical Study on Bangladeshi Female Farmers

Sociotechnical Transformative Effects of an ICT Project in Rural Bangladesh

Accessing and preserving information: CombiningICT4Dand archival science to empower marginalized communities

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