AI-HRM: Artificial Intelligence in Human Resource Management: A Literature Review

Abstract

Artificial intelligence (AI) is key in human resource management (HRM) in today's competitive business environment. AI has the potential to revolutionize HRM practices by automating mundane tasks, streamlining processes, and providing customized solutions for HR managers. AI can also improve recruitment, training, performance management, and compensation management. By leveraging AI technology, HR departments can become more efficient and effective in managing their employees. With AI-powered solutions, HR departments can provide better employee service while optimizing costs. AI in HRM is becoming increasingly important as it enables organizations to increase efficiency while improving employee satisfaction. AI technologies can help HR departments gain insights into employee engagement and productivity, as they can analyze employee feedback to understand better how they view their work environment and growth opportunities. It enables HR departments to automate the selection process, making identifying the right candidates for the job easier. The literature review can help better define the current landscape of AI in HRM and provide insights into AI opportunities in HRM.

The effects of artificial intelligence on human resource activities and the roles of the human resource triad: opportunities and challenges

“…In conjunction with previous investigations specifically addressing AI and HRM (e.g., Parry and Battista, 2019;Kaur et al, Budhwar et al, 2022;Garg et al, 2022;Gélinas et al, 2022;Palos-Sánchez et al, 2022;Vrontis et al, 2022;Pereira et al, 2023;Alsaif and Sabih Aksoy, 2023;Basu et al, 2023;Bujold et al, 2023;Chowdhury et al, 2023;Jatobá et al, 2023;Kaushal and Ghalawat, 2023;Malik et al, 2023;Pan and Froese, 2023;Prikshat et al, 2023), we provide several contributions to the academic field. First, to our knowledge, our scoping review is the most inclusive so far, as we expanded our data extraction across four disciplines (management, HRM/IR, psychology, and IS).…”