AI in Management

Abstract

Artificial intelligence (AI) has emerged as a transformative force across industries, significantly impacting management practices and driving innovation. Chapter 1 provides a comprehensive overview of the background and evolution of AI, tracing its roots from the mid-20th century with contributions by pioneers such as Alan Turing and John McCarthy, to its current state, where AI has permeated every aspect of business and technology. The chapter highlights the progression from symbolic reasoning and problem-solving to advanced machine learning, deep learning, and natural language processing, which now power AI applications across diverse sectors. The chapter also explores AI's profound influence on management, including knowledge management, middle management, document management, human resources, and innovation management. AI's ability to automate routine tasks, enhance decision-making, and drive efficiency has transformed traditional business operations.