Algorithmic Control: A Disruption to Motivation of Gig Workers? A Critical Review

Sk, Sharma; Bhardwaj, Shikha; Gupta, Bhumika

doi:10.1007/978-3-031-23432-3_1

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2024

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Cited by 2 publications

References 48 publications

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Algorithmic Management and Work on Digital Labor Platforms: Effects of Recommendation Algorithms

de Souza Arruda

2024

Lecture Notes in Networks and Systems

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Algorithmic Management and Work on Digital Labor Platforms: Effects of Recommendation Algorithms

de Souza Arruda

2024

Lecture Notes in Networks and Systems

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Critical reflection on the impact of the gig economy on the hospitality workforce

Jin,

Liu-Lastres

2024

IJCHM

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Purpose This paper aims to provide a critical reflection on the impact of the gig economy on the hospitality workforce. The impact of the gig economy on hospitality workforce management is explored, with the paper delving into both theoretical insights and practical implications. Design/methodology/approach This paper offers reflections on the emerging trend of the gig economy and its impacts on the hospitality workforce, based on evidence collected from the selected literature, industry report and authors’ personal reflections. A micro-meso-macro analytical framework was also applied to assist authors in building the arguments and propositions. Findings The findings not only revealed the impacts of the gig economy on the hospitality workforce at micro-meso-macro levels but also underscored its close relationships with various concepts in the hospitality management literature. Both future research directions and practical implications are provided. Practical implications Amid the gig economy’s transformative influence, stakeholders must continually innovate for an empowering and secure work environment. A holistic approach is necessary to establish a harmonious gig ecosystem, ensuring fair treatment, benefits and protection for workers while fostering growth and well-being. Originality/value Throughout the paper, a critical reflection on the impact of the gig economy on the hospitality workforce is presented, along with suggestions for coping with current labor issues in hospitality and tourism. Future research directions are outlined.

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Algorithmic Control: A Disruption to Motivation of Gig Workers? A Critical Review

Cited by 2 publications

References 48 publications

Algorithmic Management and Work on Digital Labor Platforms: Effects of Recommendation Algorithms

Algorithmic Management and Work on Digital Labor Platforms: Effects of Recommendation Algorithms

Critical reflection on the impact of the gig economy on the hospitality workforce

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