2023
DOI: 10.1108/ijqrm-02-2022-0071
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An adaptable end-to-end maintenance performance diagnostic framework

Abstract: PurposeThis paper proposes a progressive, multi-level framework for diagnosing maintenance performance: rapid performance health checks of key performance for different equipment groups and end-to-end process diagnostics to further locate potential performance issues. A question-based performance evaluation approach is introduced to support the selection and derivation of case-specific indicators based on diagnostic aspects.Design/methodology/approachThe case research method is used to develop the proposed fra… Show more

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Cited by 2 publications
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