An analysis to understanding the job satisfaction of employees in banking industry

Bhardwaj, Atishree; Mishra, Shashi Kant; Jain, Trilok Kumar

doi:10.1016/j.matpr.2020.04.783

Cited by 39 publications

(39 citation statements)

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“…The complexity of this phenomenon is due to the fact that EE and job satisfaction are both affected by a wide range of different factors which differ not only according to the nature of work and job position but also according to personality traits, value hierarchies, and preferences of each individual. This diversity is confirmed by a number of studies [24], [25].…”

Section: Discussionsupporting

confidence: 63%

Relationship between Employee Engagement, Job Satisfaction and Potential Turnover

Reissová¹,

Papay²

2021

TEM Journal

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High employee engagement (EE) is associated with high work performance therefore; it is in the center of attention of researchers and HR managers. The aim of the study was to determine the level of employee engagement in the exposed workplace and to verify whether there are relationships between employee engagement, job satisfaction and potential labor turnout. Based on a survey conducted with operators (N=257) in call centers, where the rate of fluctuation is high, these relationships were confirmed. It was found that the level of EE may not be low even at a demanding workplace. It was also verified that EE has a positive effect on job satisfaction and at the same time negatively affects potential turnover.

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Section: Discussionsupporting

confidence: 63%

Relationship between Employee Engagement, Job Satisfaction and Potential Turnover

Reissová¹,

Papay²

2021

TEM Journal

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“…The banking system is quite rigid and highly organized for employees. Ongoing audits lead to increased stress and anxiety in employees [18][19]. Our findings confirmed it, showing that both EM and IM have high rates of anxiety and aggression.…”

Section: Itse-2020supporting

confidence: 81%

“…Bhardwaj, Mishra, and Jain (2020) identified factors that lead to higher levels of job satisfaction [19]. These factors relate to the management, remuneration, reorganization, promotion, work safety and relationships in the work environment.…”

Section: Itse-2020mentioning

confidence: 99%

Digital generation representatives of various professional success levels: psychological features

Pishchik

Postnikova

2020

E3S Web Conf.

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The article presents the values of the individual psychological features of sales managers, reinforcing their professional effectiveness. The novelty lies in the fact that the individual psychological features of managers belonging to the digital generation, manifested in mental activity, interpersonal relationships and emotional reactions to the effects of the environment were studied. The following methods were used: the method of determining of the types of thinking and the level of creativity by G. Bruner, self-assessment of mental states by H. Eysenck, diagnostics of interpersonal relationships by T. Leary, test «Motivational profile» by Sh. Richie and P. Martin, PSM25 by Lemour-Tessier-Fillion adapted by N.E. Vodopyanova, the technique of diagnostics of the type of the emotional reaction to the stimuli of the environment by V. V. Boyko. We calculated primary statistics and used the criteria analysis applying the Student's t-test. The results showed that: there are significant differences in individual psychological peculiarities of sales managers with different levels of professional efficiency. Effective managers are more aggressive, more closed, do not seek long-term relationships, financially oriented, have a need for achievements, recognition. Ineffective managers are more rigid, anxious, frustrated, aggressive, seek structured work, focused on long-term relationships, have a low need for self-improvement.

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“…In some very recent studies, Bhardwaj, Mishra, & Jain [49] revealed that most of the bank employees are satisfied with working culture. Cherif [50] discovered a positive association between the HRM practices and job satisfaction in Saudi Arabian banking sector.…”

Section: Job Satisfaction In the Banking Sectormentioning

confidence: 99%

Factors Affecting Job Satisfaction: An Exploratory Analysis among Public Bank Employees in Selected Cities of Bangladesh

Aziz

Mustafi

Hosain

2020

AJEBA

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This exploratory study aims to determine the factors affecting the overall perceived job satisfaction of the employees working at different public banks in Bangladesh. The authors carefully selected seven such factors after searching the existing literature. Those seven factors: working hour, fair competition, equal treatment, psychological support & fun, promotional opportunity, benefit package and co-working relationship were considered as the independent variables while overall job satisfaction was considered as the single dependent variable. Primary data were collected from a valid sample of 360 public sector bank employers through a structured questionnaire. Exploratory factor analysis (EFA) using SPSS (24) was utilized in order to validate the items of independent variables and structural equation modeling using AMOS (24) was utilized in order to test the hypothesized relationships between each independent variable and the dependent one. After proper statistical analysis, it was revealed that fair competition, equal treatment, promotional opportunity and working hour can positively and sufficiently influence the perceived overall job satisfaction of Bangladesh public bank employees while the other three factors, psychological stress & frustration, co-working relationship and benefit package were found to have insufficient influence over job satisfaction. The authors are well confident that this explorative study will guide the bank management in satisfying their competent employees in a more effective manner. Implications, limitations, and future directions have been also discussed in the study.

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An analysis to understanding the job satisfaction of employees in banking industry

Cited by 39 publications

References 1 publication

Relationship between Employee Engagement, Job Satisfaction and Potential Turnover

Relationship between Employee Engagement, Job Satisfaction and Potential Turnover

Digital generation representatives of various professional success levels: psychological features

Factors Affecting Job Satisfaction: An Exploratory Analysis among Public Bank Employees in Selected Cities of Bangladesh

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