2021
DOI: 10.1186/s40537-021-00421-1
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An analytics model for TelecoVAS customers’ basket clustering using ensemble learning approach

Abstract: Value-Added Services at a Mobile Telecommunication company provide customers with a variety of services. Value-added services generate significant revenue annually for telecommunication companies. Providing solutions that can provide customers of a telecommunication company with relevant and engaging services has become a major challenge in this field. Numerous methods have been proposed so far to analyze customer basket and provide related services. Although these methods have many applications, they still fa… Show more

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Cited by 19 publications
(13 citation statements)
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References 24 publications
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“…In [27], a combination of the X-Means algorithm, the group learning system, and the N-List structure is used for analyzing and classifying the customers of a mobile company. The X-Means algorithm is applied to determine the optimal number of clusters and customers clustering in a mobile company.…”
Section: Related Workmentioning
confidence: 99%
See 1 more Smart Citation
“…In [27], a combination of the X-Means algorithm, the group learning system, and the N-List structure is used for analyzing and classifying the customers of a mobile company. The X-Means algorithm is applied to determine the optimal number of clusters and customers clustering in a mobile company.…”
Section: Related Workmentioning
confidence: 99%
“…In this paper, the criteria of accuracy, precision, recall, F-Score, error, and run (response) time are used to evaluate the performance of the proposed method, which are as follows [27].…”
Section: Evaluation Criteriamentioning
confidence: 99%
“…In [27] the researcher is able to provide a method for analyzing the customer portfolio using clustering techniques, deep neural network, and online hybrid similarity criteria. However, each of the proposed methods has challenges such as inaccuracy and high error of recommendations.…”
Section: Related Workmentioning
confidence: 99%
“…The following equations measure accuracy, precision and recall [27,29]. TP (True Positive) indicates patients who are in a normal health condition and identified as normal by the proposed method.…”
Section: Assessment Criteriamentioning
confidence: 99%
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