An Architectural Design for Knowledge Asset Management System

Vishwakarma, Harsh; Tripathy, B. K.; Kothari, D.P.

doi:10.1007/978-981-10-8533-8_31

Cited by 5 publications

(7 citation statements)

References 10 publications

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“…The importance of a shared knowledge base between the client organisation and outsource vendor is highlighted as a basis for performance gains, as it creates sensitivity to the organisational environment of the other party and encompasses goals, constraints, interpretations and behaviour [4,13]. Such an environment for knowledge integration is created through a common language and frequent interaction, consequently fostering knowledge transfer and adding value [5,6].…”

Section: Is Outsourcing and Knowledge Asset Management In Contextmentioning

confidence: 99%

“…As the same knowledge is used to solve multiple problems, it is recognised that the same IS capability can transform different organisations in different ways [13]. Outsource vendors benefit fully from their knowledge resources as they reuse the same knowledge in different contexts for different customers.…”

Section: Is Outsourcing and Knowledge Asset Management In Contextmentioning

confidence: 99%

“…However, the fact that an organisation relies on an outsource vendor does not mean that it should ignore the importance of an ongoing knowledge management programme specifically related to knowledge transfer [6,27]. Knowledge transfer has come to the fore in response to the increasing size, complexity and scope of organisations, as well as the increasing capabilities of modern IS to support knowledge-orientated activities [13,28].…”

Section: Is Outsourcing and Knowledge Asset Management In Contextmentioning

confidence: 99%

“…Furthermore, knowledge asset management is considered most valuable in the knowledge-driven economy, although the focus on tasks of knowledge asset understanding and management, have not been prioritised compared to their physical counterparts [11]. While scholars highlight the significance of knowledge asset management in addressing IS outsourcing complexity, little research has been conducted on how organisations manage knowledge assets and knowledge reuse in IS outsourcing circumstances [7,12,13]. Therefore, the research question that this paper aims to address is: "What are the components of a knowledge asset management implementation framework for managing knowledge assets in IS outsourcing projects?".…”

Section: Introductionmentioning

confidence: 99%

“…The management of knowledge in the context of IS outsourcing, is a comprehensive course of action that requires focus and commitment throughout an organisation in order to achieve the desired results [13,14]. The outcome of this organisational focus and commitment, is an important factor for IS outsourcing arrangements, seeing as the aim is to increase the collective knowledge of each other's knowledge domain [5,15].…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

A Knowledge Asset Management Implementation Framework for Information Systems Outsourcing Projects

Smuts¹,

Maramba²

2020

Lecture Notes in Computer Science

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Organisations are increasingly outsourcing information systems (IS) to external service providers. These IS outsourcing decisions are driven by multiple organisational factors such as outsource vendor expertise and knowledge, process performance improvement due to better IS, and enabling the organisation's ability to focus on its core capabilities. In order to harnass such vendor knowledge to achieve business outcomes, the importance of a shared knowledge asset base, between the client organisation and outsource vendor, is emphasised. However, outcomes from IS outsourcing remain poor despite consideration of experience and research. Therefore, the aim of this study is to design and propose a knowledge asset management implementation framework that may be applied in IS outsourcing projects. The proposed framework was evaluated by an experienced programme director and its applicability was tested against a large scale IS outsourcing project. The purpose of such a framework is to enable organisations to manage and institutionalise knowledge assets that are created during the IS outsourcing project and to ensure that the organisation may gain the benefit from such knowledge assets as an outcome of the IS outsourcing arrangement.

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Section: Is Outsourcing and Knowledge Asset Management In Contextmentioning

confidence: 99%

Section: Is Outsourcing and Knowledge Asset Management In Contextmentioning

confidence: 99%

Section: Is Outsourcing and Knowledge Asset Management In Contextmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

A Knowledge Asset Management Implementation Framework for Information Systems Outsourcing Projects

Smuts¹,

Maramba²

2020

Lecture Notes in Computer Science

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Proposing a model for dynamical computing the risk of knowledge domains in the organizational knowledge map

Piri

Zahedi

Goodarzi

et al. 2020

VJIKMS

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Purpose This paper aims to present a specific model and method for analyzing the knowledge domains and organization knowledge map. One of the functions of the organizational knowledge map is the possibility of extracting the risk of the organization's knowledge domains and thus the ability to define knowledge-based strategies in the organization. So far, various software tools have been designed to support the process of creating, analyzing knowledge domains and structure knowledge map. However, software companies have less detail and methodology of their software analysis and less research has been addressed. Design/methodology/approach This model calculates the risk of knowledge domains using the recursive algorithm approach, assuming there is one-way communication between the knowledge domains and using specific factors. Findings The prominence of this model is to calculate knowledge domains risk, dynamic updating of knowledge domains risk after any changes in knowledge domain risk in the organization's knowledge map. The model can also be used as a simulation model and prioritize corrective actions. Originality/value This is a recursive model that by assuming one-way relations among knowledge domain computes the risk of each domain knowledge by considering the risk of its related domains, relations among different domains and pre-requisites and post-requisites. This model has no limitation in determining the number of knots and communications. Despite of simplicity, it is too efficient and any organization can localize it based on its own needs.

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