2002
DOI: 10.1108/13552510210448559
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An effectiveness‐centred approach to maintenance management

Abstract: This paper reviews the basic concepts of several maintenance approaches and discusses the increasing needs of effectiveness-centred maintenance (ECM). It discusses the principles and relates them to the measurement of ECM performance. The development and implementation of the ECM approach is elaborated based on a pilot program in the radio unit of an electricity company in Hong Kong. Two ECM performance indices (i.e. individual system effectiveness (ISE) and overall system effectiveness (OSE)) were introduced … Show more

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Cited by 41 publications
(20 citation statements)
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“…Surprisingly, efficiency is stressed as not being as important as effectiveness, as in Márquez et al (2009) stating: "In this part of the process [strategy implementation], we deal with the efficiency of our management, which should be less important [than effectiveness]." (p. 168), or do not stress the importance of efficiency at all, as in Pun et al (2002) stating: "Effectiveness-centred maintenance (ECM) stresses "doing the right things" instead of "doing the things right"" (p. 346). Jackson and Petersson (1999) argue that effectiveness and efficiency are closely related to the terms productivity and competitiveness.…”
Section: Problem Backgroundmentioning
confidence: 89%
“…Surprisingly, efficiency is stressed as not being as important as effectiveness, as in Márquez et al (2009) stating: "In this part of the process [strategy implementation], we deal with the efficiency of our management, which should be less important [than effectiveness]." (p. 168), or do not stress the importance of efficiency at all, as in Pun et al (2002) stating: "Effectiveness-centred maintenance (ECM) stresses "doing the right things" instead of "doing the things right"" (p. 346). Jackson and Petersson (1999) argue that effectiveness and efficiency are closely related to the terms productivity and competitiveness.…”
Section: Problem Backgroundmentioning
confidence: 89%
“…Effective Centred Maintenance (ECM) Pun et al (2002) present the main features of ECM that is based on four key points: people participation, maintenance strategy, quality improvement and utilization of performance index to monitor maintenance improvements Strategic Maintenance Management (SMM)…”
Section: Maintenance Outsourcing (Mo)mentioning
confidence: 99%
“…Para Pun et al (2002) e Pintelon et al (2006), a manutenção, como uma função estratégica de suporte aos negócios, desempenha um importante papel em apoiar diferentes técnicas de gerenciamento da produção emergentes ou já consolidadas (ex. : produção enxuta, just-in-time e produção seis sigma).…”
Section: A Atividade De Manutençãounclassified