An Emotional Tactile Interaction Design Process

Lim, Chor-Kheng

doi:10.1007/978-3-030-78462-1_30

Cited by 4 publications

(2 citation statements)

References 7 publications

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“…The results show that strong empathy is triggered by using animal robots as social agents. At the same time, because of its strong expressiveness, product color design can become one of the means of shaping enterprises and products [92]. Hotel robot designers can make full use of the emotional semantics of product colors and other information connotations to strengthen the emotional attributes of robot products and to enrich their human-machine emotional contact.…”

Section: Discussionmentioning

confidence: 99%

What Affects the Acceptance and Use of Hotel Service Robots by Elderly Customers?

Huang

2022

Sustainability

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Against the realistic backdrop of the COVID-19 pandemic and an aging population, emerging robot technology provides a new path for the development of high-quality hotel service. However, little is known about elderly customers’ acceptance and use of hotel service robots. This study explores factors that affect elderly customers’ acceptance and use of hotel service robots. From the perspective of perception and emotion, based on the technology acceptance model and quality service theory, a hotel service robot acceptance model was constructed for this study, and a structural equation model was used to analyze the data from 218 interviews. The results show that empathy, perceived value, perceived usefulness and perceived ease of use directly affected the elderly customers’ intention to use robots. Perceived trust indirectly affected the use intention through perceived usefulness and perceived ease of use. This study provided a theoretical basis for user behaviors regarding hotel service robots and provided guidance for the research and development of hotel service robots and the marketing promotion of hotel managers, which would promote the healthy development of service robots and related industries, such as the hotel service industry.

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Section: Discussionmentioning

confidence: 99%

What Affects the Acceptance and Use of Hotel Service Robots by Elderly Customers?

Huang

2022

Sustainability

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“…Emotion perception is influenced by everyone's experience and experience, and is often changeable and uncontrollable. If we can grasp the emotional common ground of the group, unify the concept of the story of the work with the emotion of the viewer, and take the interaction between the viewer and the work as the extension of the story of the work, we can achieve the ideal result of the joint creation [10]. In the installation works of new media, the viewer's personal emotional output is based on the communication with the installation works, and the narrative angle of the works leads the viewer's emotional direction to a great extent.…”

Section: Interactive Narrative For the Viewer's Personal Emotional Ou...mentioning

confidence: 99%

Interactive Narration: Immersive Emotional Expression in New Media Image Art

Bai

2023

CHR

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In the new media era, technological changes are constantly being implemented and narrative forms are changing. The narrative experience with interaction as the core arises at the historic moment. In the process of creating new media works of art, it has become a trend for viewers and authors to communicate collectively in order to achieve common creation. In view of this, the purpose of this paper is to explore the development trend of new media art, combined with narrative theory, to construct the logical relationship of the article's internal structure from the three aspects of interactive narrative relationship, the driving consciousness of emotional expression and the "immersion" expression of the work, and to explore the impact of interactive narrative on the viewer's personal emotion and the emotional connection between the viewer and others and the society with the viewer's emotion as the center. The article draws a conclusion that the interactive narrative mode can satisfy the common creative relationship between the viewer and the art, and the emotional expression, as a way of communication and information transmission between the work and the viewer, can provide a certain thinking and creative space for the future development direction of new media image art.

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