An Empirical Study on Investigating Mobile Payment Effect on Automated Teller Machine Use

Lei, Hongzhen; Lan, Juanli; Sleiman, Kamal Abubker Abrahim

doi:10.4236/ojbm.2022.103057

Cited by 4 publications

(1 citation statement)

References 39 publications

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“…Smartphones enable individuals to conduct transactions more easily through digital payment methods like mobile banking and e-banking. According to Lei et al (2022), smartphone ownership is negatively correlated with ATM usage, meaning that the higher the smartphone ownership, the lower the ATM usage. However, according to Gupta et al (2022), Msamba et al (2022), ATMs remain a popular choice among the public due to the convenience they offer and their accessibility to individuals of all socioeconomic levels (reliability).…”

Section: Introductionmentioning

confidence: 99%

Indicators of banks and economic indicators on non-cash payments in ASEAN-7 countries

Noor,

Muttaqin,

Prestianawati

et al. 2024

J. Infras. Policy. Dev.

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This research explores the intricate relationship between digitalization, economic development, and non-cash payments in the ASEAN-7 countries over a ten-year period from 2011 to 2020. Focusing on factors such as commercial bank branches, broad money, and inflation, the study employs panel data regression analysis to investigate their impact on automated teller machine (ATM) usage. The findings reveal that commercial bank branches significantly influence ATM usage, emphasizing the role of accessibility, services, and technological preferences. Broad money also shows a significant impact on ATM transactions, reflecting the interplay between fund availability and non-cash transactions. However, inflation does not exhibit a direct influence on ATM usage. The research underscores the importance of maintaining service quality and security in the banking sector to enhance digital financial inclusion. Future research opportunities include exploring diverse non-cash payment methods and extending studies to countries with significant global economic impacts. This research contributes valuable insights to policymakers aiming to enhance digital financial inclusion policies, ultimately fostering economic growth through the digital economy in the ASEAN-7 region.

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Section: Introductionmentioning

confidence: 99%