2010 IEEE International Conference on Industrial Engineering and Engineering Management 2010
DOI: 10.1109/ieem.2010.5674549
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An evaluation of the relationship between emotional labor and volunteers' positive affective delivery: In non-profit organizations in Taiwan

Chen-Yang Shih
1
,
Pei-Wen Liao
2
,
Chung-Hsiung Fang
3
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