An exploration study to find important factors influencing on decision support systems

Abstract

Decision Support Systems (DSSs) are computer-based information systems for providing necessary supports for business or organizational decision-making activities. DSSs often serve the management, operations, and planning levels of all organizations and help to make decisions, which may be rapidly changing and not easily achieved in advance. This paper presents an empirical investigation to find important factors influencing DSSs. The proposed study designs a questionnaire in Likert scale consists of 36 questions, distributes it among 213 employees who work for different offices in municipality of Tehran, Iran. Cronbach alpha is calculated as 0.872. In addition, Kaiser-Meyer-Olkin Measure of Sampling Adequacy and Approx. Chi-Square are 0.782 and 1014.521, respectively. Based on the results of our survey, we have derived three factors including system, analysis and transaction.

Decision support systems: Detecting factors influencing on export activities

“…However, investing significant human resources in developing a system would not necessarily guarantee enhanced performance. Azad et al (2013) presented an empirical investigation to determine important factors influencing DSSs and detected system, analysis and transaction as important issues. Azad et al (2014), in other survey, performed an empirical investigation to determine important factors influencing data security in Municipality is city of Tehran, Iran and determined six factors influencing feasibility study, organizational learning, management strategy, enterprise resource management, process approach and the acceptance.…”

An innovative price plan monitoring and advisory system: A case study of mobile telecom service in Thailand

“…There are various important factors that need to be concerned and focus when system development. According to Azad et al (2013b) presented that system, analysis and transaction were important factors effect to decision supporting system, which operational decisions was a crucial measurement variable for transaction. A Decision Support System (DSS) is designed and utilized for supporting decision making in many areas such as the decision making process by utilizing expert knowledge, spatial data and geographical modeling for wireless communication (Scheibe Jr. et al, 2006), decision making framework based on service delivery for managing complexity of business processes in dynamic organization (Dong & Srinivasan, 2013).…”