“…Through predictive analysis, potential future problems can be detected and preventive actions can be taken in order to avoid unexpected situation, e.g., processing delay and Service-Level Agreement (SLA) violations. Many studies have been conducted in order to deal with various prediction tasks such as predicting the remaining processing time [4,63,54,52,53], predicting the outcomes of a process [37,22,67,50], predicting future events [23,63,27], etc (cf. [43,42,58,49,15,19]).…”