An Immersive Service Guide for Home Appliances

Flotyński, Jakub; Strugała, Dominik; Walczak, Krzysztof; Englert, Anna; Maik, Mikołaj; Nowak, Adrian; Jenek, Tomasz

doi:10.1109/icce-berlin47944.2019.8966215

Cited by 5 publications

(5 citation statements)

References 12 publications

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“…The system employs MR to allow the vehicle drivers to enjoy remote support from the brand's technical specialists across the world. VR was employed in [93] to develop an immersive service guide for home appliances. These two applications [92, 93] reinforce the fact that the Metaverse can offer a much better service guide.…”

Section: Metaverse In Data‐driven Intelligent Transportation Systemsmentioning

confidence: 99%

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Prospects and challenges of Metaverse application in data‐driven intelligent transportation systems

Njoku

Nwakanma

Amaizu

et al. 2022

IET Intelligent Trans Sys

131

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The Metaverse is a concept used to refer to a virtual world that exists in parallel to the physical world. It has grown from a conceptual level to having real applications in virtual reality games. The applicability of the Metaverse in numerous sectors like marketing, education, social, and even advertising exists. However, there exists little or no work on Metaverse applicability to the transportation industry. Data‐driven intelligent transportation systems (DDITS) aim to provide more intelligent systems based on exploiting data. This paper reviews the concepts and features of the Metaverse. Also, the review goes over three dominant DDITS challenges: vehicle fault detection and repair, testing new technologies, and anti‐theft systems. In addition, it highlights prospective Metaverse solutions that apply to the DDITS. Buttressing the utility of Metaverse in DDITS, this paper presents two major case studies: the invisible to visible (I2V) and the Metaverse on Wheels (MoW) technologies. Finally, the influence, limitations, and open issues of Metaverse applications to DDITS are discussed.

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Section: Metaverse In Data‐driven Intelligent Transportation Systemsmentioning

confidence: 99%

“…VR was employed in [93] to develop an immersive service guide for home appliances. These two applications [92, 93] reinforce the fact that the Metaverse can offer a much better service guide.…”

Section: Metaverse In Data‐driven Intelligent Transportation Systemsmentioning

confidence: 99%

Prospects and challenges of Metaverse application in data‐driven intelligent transportation systems

Njoku

Nwakanma

Amaizu

et al. 2022

IET Intelligent Trans Sys

131

View full text Add to dashboard Cite

show abstract

“…One example of a coffee maker showed how a pump could be diagnosed following the component-oriented route without disassembly (see coffee maker results Tables 5 and 6). Moreover, the use of augmented reality and other digital support systems like smartphones is currently being explored in practice [1,10,20] and may open up interesting avenues to facilitate the diagnosis of household appliances. In addition, our study contributes with criteria to assess the guidance for the diagnosis of appliances provided in user manuals (Table 3).…”

Section: Table 12mentioning

confidence: 99%

“…Previous academic studies on the content of user manuals examine topics like the usability and accessibility of manuals [6], their effect on customer satisfaction [11], how the content should be developed for optimal product use [26], or how alternative media such as virtual and augmented reality can be used to present the manual's information [10,20]. Similarly, the literature on repair practices does not discuss the diagnosis step, even though it notes that the current content of user manuals is insufficient to facilitate repairs [4,24,29].…”

Section: Introductionmentioning

confidence: 99%

How User Manuals Support the Diagnosis of Common Faults in Household Appliances: an Analysis of 150 Manuals

2022

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Product repairs are at the core of sustainable consumption and user manuals can play a relevant role in facilitating them. They are the accredited source of product information for end users and are therefore sought as an important means for the diagnosis and subsequent repair of household appliances. However, despite increasing societal demand for repairable products, few studies have been conducted on the extent to which manuals contribute to the fault diagnosis and subsequent repair process. In this study, we analysed current guidance provided by manuals for the diagnosis process, answering the research question: ‘To what extent do user manuals provide sufficient information to diagnose the most frequent faults in household appliances?’ We examined the diagnosis instructions provided in the user manuals of four different household appliances using data on the appliances’ most frequently failing components, and a framework that considers three steps towards a successful diagnosis: fault detection, fault location, and fault isolation. In total, we analysed 150 user manuals of 48 brands available on the European market. We show that manuals do not instruct the diagnosis of frequently failing components. They mainly refer to causes of failure and directly recommend corrective actions after fault detection. Thus, they rarely include a three-step fault diagnosis process to identify and isolate a faulty component. Based on these results, we have extended the framework for the process of fault diagnosis to include a step from cause identification to corrective action. Both routes, the component-oriented and the cause-oriented route in fault diagnosis, should be considered during the design of products for easy fault diagnosis, and should be included in future regulations that address product reparability.

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“…An immersive service guide for home appliances has been developed in the virtual reality laboratory at the Poznań University of Economics and Business in Poland (Flotyński et al 2019b). The guide has been developed to train technicians in servicing and using induction hobs of Amica S.A., which is one of the main producers of household equipment in Poland.…”

Section: Immersive Service Guide For Home Appliancesmentioning

confidence: 99%

Visual aspect-oriented modeling of explorable extended reality environments

Flotyński

2021

Virtual Reality

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The availability of various extended reality (XR) systems for tracking users’ and objects’ behavior opens new opportunities for analyzing users’ and objects’ interactions and autonomous actions. Such analysis can be especially useful and attainable to domain experts when it is based on domain knowledge related to a particular application, liberating the analysts from going into technical details of 3D content. Analysis of XR users’ and objects’ behavior can provide knowledge about the users’ experience, interests and preferences, as well as objects’ features, which may be valuable in various domains, e.g., training, design and marketing. However, the available methods and tools for building XR focus on 3D modeling and programming rather than knowledge representation, making them unsuitable for domain-oriented analysis. In this paper, a new visual approach to modeling explorable XR environments is proposed. It is based on a semantic representation of aspects, which extend the primary code of XR environments to register their behavior in a form explorable with reasoning and queries, appropriate for high-level analysis in arbitrary domains. It permits domain experts to comprehend and analyze what happened in an XR environment regarding users’ and objects’ actions and interactions. The approach has been implemented as an extension to MS Visual Studio and demonstrated in an explorable immersive service guide for household appliances. The evaluation results show that the approach enables efficient development of explorable XR and may be useful for people with limited technical skills.

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An Immersive Service Guide for Home Appliances

Cited by 5 publications

References 12 publications

Prospects and challenges of Metaverse application in data‐driven intelligent transportation systems

Prospects and challenges of Metaverse application in data‐driven intelligent transportation systems

How User Manuals Support the Diagnosis of Common Faults in Household Appliances: an Analysis of 150 Manuals

Visual aspect-oriented modeling of explorable extended reality environments

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