An Integrated Success Factor Model of Professional Virtual Communities: Incorporation of the Operators, Members, and Life Cycle Perspectives

Kang, Hyo‐Jin; Han, Jieun; Kwon, Gyu Hyun

doi:10.1080/10447318.2018.1519977

Cited by 9 publications

(7 citation statements)

References 55 publications

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“…Hafeez et al. (2019) and Kang et al. (2019) reported that individuals feel motivated to share their knowledge with the professional community but feel shy to do so either being afraid of criticism or due to inadequate knowledge.…”

Section: Conceptual Backgroundmentioning

confidence: 99%

“…ICT development is increasing connectivity, bridging gaps and filling distances of the physical world through the formation of virtual communities (VCs). The stimulated proliferation of VCs has changed social interactions, entertainment, and the sharing of knowledge in practice, hence initiating the communities of practices (CoPs) (Kang et al, 2019). The idea of CoPs has been around for 25 years, and it has found its way into people's professional and everyday lives (Pyrko et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Role of virtual communities of practice (VCoP) in continuous professional development of librarians: a case of Yahoo mailing group from Pakistan

Qutab

Iqbal

Ullah

et al. 2022

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PurposeVirtual communities of practice (VCoP) are becoming increasingly popular as professional networking. These communities support and shape professional development, especially in countries with limited opportunities and constrain like time and distance. This study throws light on the role of VCoP and its impact on the continuous professional development (CPD) of librarians in Pakistan.Design/methodology/approachThis study is carried out with qualitative research methods to understand effects of VCoP on CPD. With a thematic content analysis on the email conversations of a library and information science (LIS) Yahoo mailing group “plagpk”, the impact of virtual communities (VCs) on librarians' professional development in Pakistan over the past 20 years was analyzed.FindingsThis study demonstrates that VCs contribute to professional learning, problem-solving, knowledge creation, professional awareness and identity creation in the LIS field. Further, this study contributes a model to explain the formal and informal professional development for individuals and groups through VCoP engagement.Social implicationsIt is hoped that this study will help the librarian community create, get involved in the VCoP for personal, professional development consciously and create an impact in the profession. The finding of this study is generalizable to any social sciences or humanities professionals VCoPs.Originality/valueThis is one of the first studies in the LIS field to analysis the impact of VCs on the professional development of the librarians.

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Section: Conceptual Backgroundmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Role of virtual communities of practice (VCoP) in continuous professional development of librarians: a case of Yahoo mailing group from Pakistan

Qutab

Iqbal

Ullah

et al. 2022

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“…Owing to the lack in the similarities of organizational or geographical relationships of the participants in virtual communities, it is a great challenge for virtual communities to motivate the members' participation and realize the information-sharing (Kang et al, 2018). Hence, the informationsharing mechanism has aroused widespread concerns.…”

Section: Information-sharing Mechanism In Virtual Communitiesmentioning

confidence: 99%

“…In the knowledge management research, the previous studies mainly focused on investigating why and how the individuals share information in virtual communities (Hung et al, 2015;Kang et al, 2018). Specifically, many researchers have explored the information-sharing motivation, incentive mechanisms, and influential factors that shape the participants' information-sharing behaviors.…”

Section: Information-sharing Mechanism In Virtual Communitiesmentioning

confidence: 99%

Influential Factors and the Realization Mechanism of Sustainable Information-Sharing in Virtual Communities from a Knowledge Fermenting Perspective

et al. 2020

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Little is known about sustainable information-sharing in virtual communities, although it is increasingly recognized as a useful information-sharing tool. The aim of this study is to explore the influential factors and the realization mechanism of sustainable information-sharing in virtual communities. Starting from the similarity between biological fermentation and the information-sharing process in virtual communities, the present study creatively introduces the knowledge fermenting theory used in the analysis. Six factors influencing sustainable information-sharing in virtual communities are first identified based on this theory, which include sharing bodies, interactive topics, communication mechanism, supporting technology, communication environment, and platform scale. The relations among these six factors are then analyzed using the Decision-Making and Trial Evaluation Laboratory (DEMATEL) method. The results indicate that the factor of sharing bodies has the strongest influence on other factors and the factor of interactive topics receives the most influences from the other factors. On this basis, the realization mechanism of sustainable information-sharing in virtual communities is elaborated from the following four aspects: the four stages of the information-sharing realization, the guide role of “strain,” the catalytic role of “enzyme,” and the effect of environment. The results indicate that sustainable information-sharing in virtual communities is a process of spiral evolution. Finally, recommendations are given to virtual community managers, users, and business firms.

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“…Discussions on the theoretical relationships between social factors and motivation emphasize the role of social factors as antecedents of motivation (Kang et al, 2018). Nevertheless, extant studies are inadequate to offer a holistic framework to understand the underlying motivational process from the psychological perspective of an individual user (Malhotra et al, 2008).…”

Section: The Relationships Between Social Factors and Motivationmentioning

confidence: 99%

User’s feedback contribution to enhance professional online community: a motivational process

Zhang

Wang

Techatassanasoontorn

2019

VJIKMS

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Purpose The purpose of this study is to investigate the motivational process underlying users’ intention to provide feedback on user-contributed knowledge in professional online communities. User feedback can serve as a means of indicating the credibility of the online content, which can help community members in their knowledge-seeking process. Adopting such a user feedback mechanism is beneficial for users to identify relevant and credible content efficiently and for an online community to sustain itself. Design/methodology/approach Drawing on self-determination theory, an integrated model is proposed. In this model, behavioural intention is defined as the consequence of motivational orientations whose antecedences include various social factors. The model is empirically tested using survey data collected online and the structural equation modelling techniques. Findings The results show that users’ intention to provide feedback is primarily influenced by autonomous motivation. Autonomous motivation is in turn affected by social factors, including reciprocity, online reputation, trust in the user involvement mechanisms and affective and normative community commitments. Originality/value This study adds value to prior studies by stressing the significance and feasibility of user feedback in helping members of professional online communities with their knowledge-seeking process. It also contributes to the literature on user participation in these communities by showing the efficacy of a motivational process perspective and the role of motivational orientations, in particular, in explaining users’ behavioural intention.

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An Integrated Success Factor Model of Professional Virtual Communities: Incorporation of the Operators, Members, and Life Cycle Perspectives

Cited by 9 publications

References 55 publications

Role of virtual communities of practice (VCoP) in continuous professional development of librarians: a case of Yahoo mailing group from Pakistan

Role of virtual communities of practice (VCoP) in continuous professional development of librarians: a case of Yahoo mailing group from Pakistan

Influential Factors and the Realization Mechanism of Sustainable Information-Sharing in Virtual Communities from a Knowledge Fermenting Perspective

User’s feedback contribution to enhance professional online community: a motivational process

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