An investigation into the effective factors on the acceptance and use of integrated health system in the primary health-care centers

Abstract

BACKGROUND:The successful application of the information systems in the health-care domain requires a reasonable recognition of the factors affecting the acceptance and use of such systems. The study aimed to investigate the factors affecting the acceptance and use of an integrated health system (IHS) in Isfahan primary health centers.MATERIALS AND METHODS:It was an applied and descriptive–analytical survey conducted in Isfahan, Iran. Research population included all IHS's users in the health centers no. 1 and 2 of Isfahan city from which a sample of 320 individuals were selected in total. Data were collected using a questionnaire developed based on the Unified Theory of Acceptance and Use of Technology model. Data were analyzed using partial least squares (PLS) method and SmartPLS software.RESULTS:The users’ behavioral intention to use the IHS system was influenced by performance expectancy, effort expectancy, and social influence, but it was not significantly related to facilitating conditions. Behavioral intention to use the IHS also had a significant relationship with the use of system. Furthermore, performance expectancy was the most important predictor.CONCLUSIONS:According to the findings, if the system users perceive the positive role of system in performance improvement, its convenience to use, and positive attitude of others toward it, their willingness to accept and use system will increase. Furthermore, it was important for the users that the system helps them in resolving their daily work-related problems and making rational decisions.

Consumer adoption of on‐demand digital platforms: An integrated model

“…In addition, the literature has stated that facilitating conditions are not significant to the intention to use online technologies (Hoque & Sorwar, 2017; Zhou et al., 2019), as such conditions refer to the organizational and technical infrastructure that supports the use of acquired systems in an institutional setting (Chayomchai et al., 2020). Consumers, on the other hand, are likely to accept the use of an online platform or system even without guidance and technical infrastructure from their surroundings (Jahanbakhsh et al., 2018). Hence, this variable was removed from this study and replaced with another variable, that is, perceived risk, which has been proven to impact users’ adoption of on‐demand services (Ye et al., 2020).…”

Malaysian Hospitals on the web: A multi-criteria assessment of official websites

“…Websites are important means for establishing communication and exchanging information between healthcare professionals and patients and thus should enjoy an acceptable level of quality (Jeddi et al, 2017). Hospitals have increasingly maximised this utility by developing websites that provide services and patient-relative information (Saghaeiannejad-Isfahani et al, 2019;Farrahi et al, 2018). Designing intelligent health systems that can work following the patient is expected to be one of the key success factors of intelligent health service provision (Stephanidis et al, 2019), even considering AI-patient interaction (Antona et al, 2019;Macakoğlu & Peker, 2023).…”