Analisis Knowledge Management Dan Kualitas SDM Terhadap Kinerja Bisnis Melalui Inovasi Sebagai Variabel Mediasi Pada UMKM

Abstract

This study was conducted to provide empirical evidence regarding the effect of knowledge management and HR quality on MSME business performance through innovation as a mediating variable. This study uses a sample of MSMEs engaged in the culinary sector in the Central Cikarang area. Sampling using purposive sampling method with a significance level used of 0.05 and analyzed using the PLS (Partial Least Square) application. Based on the results of the analysis, Product Innovation, Product Quality, and Accounting System have a positive and significant effect on SME performance. The results of this study are knowledge management and quality of human resources have a positive influence on innovation. Knowledge management variables have no influence on the performance of SMEs. However, the knowledge management variable has a positive influence on innovation. Then the innovation variable has a positive influence on the performance of MSMEs. And innovation mediates the influence between knowledge management and HR quality on the performance of MSMEs.