Analysing and securing the sustainability of e-Government projects from technical aspect using employees perspective approach

Yadav, Jyoti; Saini, Anil; Yadav, Amit Kumar

doi:10.1007/s41870-019-00333-7

Cited by 9 publications

(7 citation statements)

References 24 publications

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“…These include business strategy versus information technology strategy, organizational infrastructure versus IT infrastructure, IT governance [1], and alignment mechanisms. These have been used in different contexts, including surveying IT and business executives, small business units (SBU's), manufacturing firms and academic institutions such as the research by the following authors [8,9]. However, the lack of a universally accepted model or framework on the assessment of strategic business and IT alignment means that many organizations have been unable or at least struggle to understand how to define, identify, measure, and implement strategic alignment of business and IT strategies.…”

Section: Strategic Alignment-emerging Trends and Debatesmentioning

confidence: 99%

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Benchmarking strategic alignment of business and IT strategies: opportunities, risks, challenges and solutions

Dairo

Adekola

Apostolopoulos

et al. 2021

Int. j. inf. tecnol.

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Business and IT strategy alignment is a complex dynamic process in which organizations are in a position to enable extensive IT capabilities to achieve their business objectives. This interdependence is amplified by the COVID-19 crisis, which makes the integration of IT and business strategies more important than ever. This paper mainly aims to contribute to the understanding of strategic alignment from a practical perspective, as well as to demonstrate the applicability and robustness of the Strategic Alignment Model (SAM). Moreover, potential opportunities and risks associated with the strategic alignment of business and IT strategies are analysed. Findings are discussed after a qualitative analysis of 31 participants (semi-structured survey and interviews). Results indicated several difficulties affecting the strategic alignment implementation transcend the business and IT strategies like communication, corporate culture, governance, resource prioritization, and effective leadership. The study contends that there is a need to align and harmonize different agendas and interests within an organization and improve the understanding of the value of Strategic Alignment.

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Section: Strategic Alignment-emerging Trends and Debatesmentioning

confidence: 99%

“…strategies [4][5][6][7] and the new technologies brought to the scenes during the fourth industrial revolution. [8][9][10][11].…”

Section: Introductionmentioning

confidence: 99%

Benchmarking strategic alignment of business and IT strategies: opportunities, risks, challenges and solutions

Dairo

Adekola

Apostolopoulos

et al. 2021

Int. j. inf. tecnol.

View full text Add to dashboard Cite

show abstract

“…Studies have attributed the nonachievement of sustainability to cultural, political, and financial constraints (Abaku et al, 2021; Klischewski & Lessa, 2013; Thomas et al, 2009; Yadav et al, 2019). Other factors include widespread corruption, poor infrastructures, high inequalities, fragile democracies, and information poverty within which the innovations are embedded (Aladwani, 2016; Heeks, 2003).…”

Section: Introductionmentioning

confidence: 99%

“…Such proper identifications are captured through citizens' feedback and response via questionnaires and interviews. Similarly, (3) the absence of clear delineation of underlying mechanisms and contextual conditions fostering the sustainability of the actualized values (Yadav et al, 2019) is another factor. Identifying such mechanisms and contextual conditions will acquaint the donor agencies, government, and implementers with clear measures that can ensure the sustainability of the actualized value propositions of implemented e‐Government projects.…”

Section: Introductionmentioning

confidence: 99%

Mechanisms fostering the sustainability of actualized value propositions of implementede‐Governmentprojects inSub‐SaharanAfrica: A realist evaluation case of Nigeria and Rwanda

Chidama

Ononiwu

2022

E J Info Sys Dev Countries

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This study examines the mechanisms fostering sustainable value propositions of implemented e‐Governments projects in sub‐Saharan Africa (SSA) as a research focus. Value propositions identify how public organizations use e‐Government to fulfill citizens' needs across different roles. Using a concept‐centric systematic review, we identified such value propositions as effective public organizations, quality service delivery, open government and democratic values, as well as social values and well‐being. We chose some selected e‐Government projects in Nigeria and Rwanda; adopted realist evaluation (RE) multiple case studies as a methodology and introduced affordance actualization, self‐determination theory, and sustainability framework for e‐Government success as theoretical lenses. To collect data, we adopted a mixed method RE approach and used a contingent valuation method (CVM) as a quantitative aspect to identify the actualized value propositions in operations in the implemented e‐Government projects in Nigeria and Rwanda as outcomes. Sequentially followed by a realist interview as a qualitative approach to collect and analyze data we uncovered the generative mechanisms causing such outcomes to exist and be sustainable. Our findings revealed technological cognizance and autonomy as well as competence as individual mechanisms identified for sustaining such outcomes. While organizational mechanisms revealed are continuous availability of funds, institutional, administrative, and coordinating capacity with leadership and political support. Other organizational mechanisms include institutionalizing the technology within local settings with ongoing monitoring and improvement evaluation enabled by both internal and external contextual conditions. We synthesized our findings into an actualized value sustainability framework for implemented e‐Government projects in SSA to contribute to academics and practice in ICT4D, particularly RE application in e‐Government study, which is nascent.

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“…Digital skills of service providers have significant impact on diffusion of sustainable digital governance. Back-end factors are of eminent importance at all stages of digital governance [14] and employees also face digital challenges that accordingly require consistent guidance and training. These play a key role in sustainability of digital governance.…”

Section: Introductionmentioning

confidence: 99%

Sustainable Digital Governance vis-à-vis Employees’ Perspective: Empirical Evidences from Indian Higher Education

Vij¹,

Vij²

2022

Atlantis Highlights in Social Sciences, Education and Humanities

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The present study comparatively analyzes digital governance services of Indian Higher Education Institutions (HEIs) from employees' perspective. Digital governance services of five prominent Indian HEIs established by central and state governments were analyzed empirically from employees' (back and front end digital governance service providers) perspective. Five dimensions were extracted on the basis of extensive literature review, models, NeSDA & UNDESA methodology and through Confirmatory Factor Analysis (CFA). Responses of 100 back and front end digital governance service providers, working at different levels in Central and State Universities of India, were collected through in-depth personal interviews and observation checklist. The study highlights the status of digital governance services and major factors liable for structural gaps. The study concludes that for sustainable digital governance, progressive services involvement of employees' must be ensured from planning phase. The outcome of the study would assist and guide the policy makers, developers and administrators of Indian HEIs to accredit the employees' perspective to achieve good and sustainable digital governance.

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Analysing and securing the sustainability of e-Government projects from technical aspect using employees perspective approach

Cited by 9 publications

References 24 publications

Benchmarking strategic alignment of business and IT strategies: opportunities, risks, challenges and solutions

Benchmarking strategic alignment of business and IT strategies: opportunities, risks, challenges and solutions

Mechanisms fostering the sustainability of actualized value propositions of implementede‐Governmentprojects inSub‐SaharanAfrica: A realist evaluation case of Nigeria and Rwanda

Sustainable Digital Governance vis-à-vis Employees’ Perspective: Empirical Evidences from Indian Higher Education

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