Analysis and Research on the Aggregation of Producer Services in China

Abstract

-Producer Services has played a crucial role for the city's economic development, industrial structure optimization and transformation. In our paper we used the 31 provinces (city) Chinese employment data to computing the aggregation of Producer Services by Location Entropy, Spatial Gini coefficient and Spatial concentration index, explored the status of aggregation of Producer Services. We found that the Producer Services were on space diffusion trend while they are in the aggregation in the large city. Our paper pointed out that the city construction has influence on the Producer Service. Especially the development of the smart city has "squeezing" effect on the Producer Service, the one hand to promote the aggregation of Advanced Producer Services, on the other hand, to push the Low-end Producer Services diffusion to the surrounding city.

Study of the critical success factors of emblematic hotels through the analysis of content of online opinions

“…The personnel and customer service is another of the most studied indicators in terms of tourist opinion; attributes valued are friendliness and willingness to help, language skills and efficiency in the resolution of problems, etc. (Chaves et al , 2012; Dong et al , 2014; Magnini et al , 2011; Zhou et al , 2014). Restaurant and food and drink services usually appear in some works; valued aspects are variety, the dining area atmosphere and the offer of special menus, etc.…”

“…Another indicator frequently analysed in the empirical studies is the “location” of the establishment, grouping aspects such as proximity to the city/town centre, proximity to public transport, proximity to the beach, shops, etc. (Chaves et al , 2012; Dong et al , 2014; Lu and Stepchenkova, 2012; Magnini et al , 2011; Zhou et al , 2014). The personnel and customer service is another of the most studied indicators in terms of tourist opinion; attributes valued are friendliness and willingness to help, language skills and efficiency in the resolution of problems, etc.…”

“…One of the most used representative indicators discussed in the literature is the “room” as the core of the accommodation service, grouping with it multiple items such as cleaning, size, bed, silence, air conditioning, television, etc. (Chaves et al , 2012; Dong et al , 2014; Li et al , 2013; Lu and Stepchenkova, 2012; Magnini et al , 2011; Zhou et al , 2014). Another indicator frequently analysed in the empirical studies is the “location” of the establishment, grouping aspects such as proximity to the city/town centre, proximity to public transport, proximity to the beach, shops, etc.…”

“…Some authors also discuss indicators related to facilities in general, such as WiFi operation, availability of a gym, swimming pool, spa, decoration and noise levels in common areas and parking availability, etc. (Chaves et al , 2012; Dong et al , 2014; Li et al , 2013; Lu and Stepchenkova, 2012; Magnini et al , 2011; Zhou et al , 2014). Finally, several works also include indicators measuring price of the accommodation, services, restaurant facilities, etc.…”

“…Restaurant and food and drink services usually appear in some works; valued aspects are variety, the dining area atmosphere and the offer of special menus, etc. (Dong et al , 2014; Li et al , 2013; Lu and Stepchenkova, 2012; Magnini et al , 2011; Zhou et al , 2014). Some authors also discuss indicators related to facilities in general, such as WiFi operation, availability of a gym, swimming pool, spa, decoration and noise levels in common areas and parking availability, etc.…”