Analysis of Business Development Services in Improving Taxpayer Compliance of Micro, Small and Medium Enterprises

Abstract

This study aims to analyze the role of implementing business development services (BDS) to improve the tax compliance of MSME taxpayers. To do this, a qualitative approach with the Library Research method is used. Data is collected by reviewing journals, conference publications, books, and other sources related to the research problem, such as news from credible sources, as well as final project research from another relevant research. The results of the study show that Business Development Services (BDS) is a form of business development services that facilitates MSME actors to grow. In Indonesia, the Director General of Taxes uses this program to encourage tax compliance by integrating it with tax socialization. This program then provides various event platforms that increase tax knowledge and perceptions of tax justice. The implication for the Tax Office is to be able to develop a BDS program that is as attractive as possible for MSMEs. This study provides originality as the first qualitative study to investigate the effect of BDS on tax compliance.

Implementasi Kebijakan dan Komunikasi Antar Organisasi dalam Optimalisasi Kelembagaan Dinas Perijinan dan Penananaman Modal

“…Dalam membangun loyalitas para pelaksana kebijakan, pejabat-pejabat pada tingkat atas dapat menggunakan berbagai cara untuk membangun karakteristik organisasi pelaksana, yakni melalui kreasi dan staffing, koordinasi sumber daya organisasi, dan pelayanan terhadap kelompok sasaran. Karakteristik organisasi pelaksana dipengaruhi oleh kondisi ekonomi, sosial, dan politik sehingga kondisi eksternal yang dihadapi oleh organisasi pelaksana tidak akan menimbulkan gangguan (Andrean & Setyowati, 2022;Kurniati, 2014).…”