Analysis of Operational Efficiency Considering Safety Factors as an Undesirable Output for Coastal Ferry Operators in Korea

Kim, Joohwan; Lee, Gunwoo; Kim, Hwayoung

doi:10.3390/jmse8050367

Cited by 5 publications

(3 citation statements)

References 87 publications

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“…We conducted a satisfaction survey focused on the passengers' walkways installed inside and outside of the terminals. IPA is a quantitative approach for measuring people's feelings about certain characteristics of an issue or a thing [30,31]. IPA is beneficial because it generates a clear picture of how important certain elements are compared to the satisfaction they give to clients, customers, or services [32][33][34].…”

Section: Passenger Satisfaction In the Built Environmentmentioning

confidence: 99%

Characteristic Analysis of the Built Environment of Ferry Terminals: A Case Study of Mokpo, South Korea

et al. 2022

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Ferry terminals are an essential facility for those frequently commuting between islands or towns ashore. Therefore, it is crucial to ensure a smooth and efficient flow of passengers and vehicles while guaranteeing safety and convenience at the ferry terminal. This study investigates and evaluates the walking path environment and determines the passengers’ walkability and walking satisfaction of ferry terminals in Korea. As a case study, to measure the passenger’s overall perception and satisfaction of the built environment of the ferry terminal, we conducted an importance–performance analysis for two ferry terminals located in Mokpo city of Korea. The segments of the poor built environment in terms of walking were found. Furthermore, the ANOVA and t-test results confirmed that the satisfaction level of the built environment varied by age and residential location of passengers. There was a significant difference in satisfaction between the groups (age and residential location) in the walking path segments while embarking and disembarking the ferry. Passengers’ perceptions and walking satisfaction were different depending on the features of the built environment, including public transport accessibility, layout, distance, and surface condition of the walking path of the ferry terminal. As a limitation of the study, the case study was conducted only in the Mokpo region due to the impact of COVID-19, and the sample survey was also conducted in a short period of time. In addition, further studies are needed on the generalization of passengers’ walkability in ferry terminals.

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Section: Passenger Satisfaction In the Built Environmentmentioning

confidence: 99%

Characteristic Analysis of the Built Environment of Ferry Terminals: A Case Study of Mokpo, South Korea

et al. 2022

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“…j: jth coastal ferry operators (j = 14) apply the results of the study by Kim et al [65] conducted by the author, as shown in Table 3.…”

Section: Var Descriptionmentioning

confidence: 99%

Evaluation of the Efficiency of Maritime Transport Using a Network Slacks-Based Measure (SBM) Approach: A Case Study on the Korean Coastal Ferry Market

Kim¹,

Kim

2021

Sustainability

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Safety is a key performance indicator for the sustainable management of a coastal ferry service business. An efficiency strategy that balances safety and transport performance should be considered. The purpose of this study is to evaluate the relative transport efficiency of coastal ferry operators through undesirable safety-related output. Coastal ferry operators create added value through logistics activities such as cargo and passenger transport. Accordingly, this study designed a three-stage network-slacks-based measure (SBM) model that delineated production through ferry transport services such as service generation, service execution, and transport value creation. Detention records and marine accidents caused by human errors or technical faults were considered undesirable safety-related outputs. Moreover, the relative transport efficiency of 23 Korean firms that have continuously managed a coastal ferry transport business from 2015 to 2018 was analyzed. The results showed that the differentiation of transport efficiency of firms improved when applying the three-stage network SBM model compared to applying the SBM model that did not consider the internal production stage. This fact suggests that it is more desirable to apply the three-stage network SBM model proposed in this study when a more stringent comparison of transport performance is needed in terms of service quality.

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“…Correspondingly, weights derived from fuzzy AHP methods with extent analysis [21] and Javanbarg, Scawthorn et al [22]'s method with particle swarm optimization are compared and discussed. Contemporary studies using fuzzy AHP in the marine sector include the following: Jung, Kim et al [23]'s study on the driving factors in low cost freight carriers in Korea; Hart, Adebiyi et al [24]'s study on ferry commuter preferences in Lagos; Kim, Lee et al [25]'s assessment of the operational efficiency considering safety factors in Korea.…”

Section: Introductionmentioning

confidence: 99%

Fuzzy AHP-Based Design Performance Index for Evaluation of Ferries

Cheemakurthy

2022

Sustainability

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Within waterborne public transportation (WPT), one often observes a mismatch between the operational requirements and ferry characteristics. A method to holistically evaluate ferries with respect to local requirements could lead to tailored procurement and targeted refurbishment of existing fleet. In this study, we develop a structure for operational requirements and use it as a basis for a ferry evaluation methodology. The requirements’ structure follows a three-level hierarchy starting from broad vessel design to mandatory requirements to performance requirements. The performance requirements are based on the three pillars of sustainability, aided by commuter surveys carried out in Stockholm ferries, interviews with public transport providers (PTP) and previous literature. The evaluation of the ferry is performed using analytic hierarchic process (AHP) to convert the PTP’s subjective preferences and ferry performance into a single dimensionless index. Rules for quantification of performance metrics including social performance are proposed. The uncertainties associated with AHP are addressed by employing fuzzy AHP based on extent analysis and fuzzy AHP in combination with particle swarm optimization. Two applications including performance assessment of existing ferries and assembly of a modular ferry are discussed. The method can lead to objective decision making in ferry evaluation, potentially leading to a more efficient WPT.

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Analysis of Operational Efficiency Considering Safety Factors as an Undesirable Output for Coastal Ferry Operators in Korea

Cited by 5 publications

References 87 publications

Characteristic Analysis of the Built Environment of Ferry Terminals: A Case Study of Mokpo, South Korea

Characteristic Analysis of the Built Environment of Ferry Terminals: A Case Study of Mokpo, South Korea

Evaluation of the Efficiency of Maritime Transport Using a Network Slacks-Based Measure (SBM) Approach: A Case Study on the Korean Coastal Ferry Market

Fuzzy AHP-Based Design Performance Index for Evaluation of Ferries

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