“…The idea that banks are exploiting customers through their fee-charging activities in an attempt to maximize their profits, has increased interest in detecting the banks that profit most heavily from fees (Tennant & Sutherland, 2014;Rantos & Markantonakis, 2014). Scholnick et al (2008) provided a comprehensive survey of the large and diffuse literature on credit cards, debit cards and ATMs.…”