Analysis of the Optimal Number of Staff Needed Using Workload Indicator of Staffing Needed (Wisn) Method in Laboratory Unit of Public Hospital Anutapura Palu

Abstract

Background: The amount of labor in the laboratory unit hospital of Anutapura Palu workforce was 30 people, but there were still problems in terms of inspection of samples that only consisted of some people in a kind of examination while in terms of inspection of the sample was in need of power because the large number of visits from patients who require to carry out an examination of sample. One of manpower planning method is Workload Indicator Of Staffing Needed (WISN) that calculated the optimal amount based on workload of employees.Objective: This study aimed at finding out of the optimal number of staff needed in The laboratory unit at RSU Anutapura using WISN method.Methods: This study was a quantitative study with descriptive approach. Data were collected using work sampling method, observation, and document review.Results: It showed that using productive time of the activities time total was 88,51% and using productive time of working hours was 114,240 minutes per year, workload standard is 5817.32 per year and the loose standard is 0,4 per year.Conclusion: Based on the analysis of the optimal number of staff needed using WISN method, it can be concluded that the­ laboratory unit still needs 8 people, and for manpower planning, things that need to consider are qualification and competence to get a good quality of labor.

An investigation on workload indicator of staffing need: A scoping review

“… Service delivery time Usually, referrals in the evening and night shifts are gradually reduced and the workload is less than the shift in the morning. Therefore, the number of employees required in the afternoon and night shifts compared with the shift in the morning is less[ 16 25 ] Geographical features: In some countries, there is a large difference between urban and rural areas in terms of demand for work. Employees usually have a strong willingness to serve in cities because the motivation of employees to serve in rural areas and outback centers with very limited facilities are very low.…”

“…Service delivery time Usually, referrals in the evening and night shifts are gradually reduced and the workload is less than the shift in the morning. Therefore, the number of employees required in the afternoon and night shifts compared with the shift in the morning is less[ 16 25 ]…”

“…Literature review shows that the result of applying customized WISN can used to improve the distribution of staff among different regions, providing the essential information for training plans, and allocation of staff among different regions. [ 25 ] Prioritization: WISN is a useful method for evaluating priorities, to address the workload of employees, or to maximize the power of decision-makers to HR allocation. WISN's simplicity turned it to an attractive and understandable way to judge about HRP.…”

“…Out of 31 studies that ultimately remain for the analysis of data, 10 of them in hospitals and on different clinical or nonclinical staff was done. The studies target population were nurses,[ 16 17 18 19 20 21 22 23 ] physicians and pharmacists,[ 24 ] laboratory staff,[ 25 ] anesthesiologists,[ 15 26 ] and hospital cooks. [ 27 ]…”

“…[ 38 39 40 ] In all 23 experimental studies, researchers estimate staffing need for one occupational field except six below-mentioned studies. [ 11 15 25 41 42 43 ]…”