Analysis of the performance management within industrial systems: a case study

Abstract

Abstract. Improving performance has become one of the critical issues for gaining competitive advantages for companies. Monitoring and improvement of the industrial systems' performance has become an increasingly complex task. In order to improve performance, companies have to implement a performance management system. This paper aims to analyze the performance management system within a multinational company. There will be analyzed the performance indicators monitored by the company and the models used to evaluate the performance. The aim of the study is to identify potential causes that led to getting poor performance; that will allow highlighting areas where goals were not achieved in order to apply the proper measures for improvement.