Analyzing financial performances and efficiency of the retail food in Serbia by using the AHP-TOPSIS method

Lukić, Radojko; Kljenak, Dragana Vojteski; Anđelić, Slavica

doi:10.5937/ekopolj2001055l

Cited by 23 publications

(11 citation statements)

References 30 publications

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“…Study [48] proposed an AHP-TOPSIS approach for improving quality assurance in the perishable food supply chain. The authors of [49] point out the quality of the financial performance and efficiency of food retailers in Serbia, based on the AHP-TOPSIS method. Although much work has been carried out to date, more studies need to be conducted in order to ascertain the effects of the Kano and TRIZ models on creative performance in a variety of industries.…”

Section: The Topsis Methodsmentioning

confidence: 99%

The Sustainable Innovation Design in Catering Service

et al. 2021

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COVID-19 has impacted the whole world since 2019, especially the dietary patterns of customers. Before the pandemic, some companies had been monitoring the operation data for health and food safety situations. It has become a vital mission to improve the food production and service process if the companies wish to pursue the sustainability of their businesses due to the general environment being changed by the epidemic. The sustainability of food systems inherently implies not only customer satisfaction but also the saving of costs. The catering service must find new ways to increase customer loyalty and satisfaction while implementing improved practices for building their brand image and modern decoration. The objective of this article is to discuss the service innovation process in order to investigate the interrelationships of catering environmental policy and psychological effects in the service function. The data were collected from a DINESERV questionnaire, comprised service quality standards, to increase the customer satisfaction for a mobile dining car. Finally, the TRIZ or Kano is a standardized measure designed to improve the idealization of strategy for selecting the most appropriate service quality model. This study presents the results from the survey and discusses future perspectives of increasing the sustainability of service within a catering information system.

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Section: The Topsis Methodsmentioning

confidence: 99%

The Sustainable Innovation Design in Catering Service

et al. 2021

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“…U tome se, pored ostaloga, ogleda naučnostručni doprinos ovog rada. U poslednje vreme, kao što je poznato, sve je bogatija literatura posvećena analizi efikasnosti preduzeća na bazi OCRA metode [2,3,5,6,7,8], kao i finansijskih institucija [12,13,11,4]. U velikoj meri je primenjivana višekriterijumska analiza efikasnosti finansijskih institucija -banaka i osiguravajućih kompanija u Srbiji (DEA modeli, AHP metoda, TOPSIS metoda).…”

Section: Uvodunclassified

Analysis of the efficiency of financial institutions in Serbia based on the OCRA method

Lukić¹

2021

Tehnika

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Recently, as is well known, the performance and efficiency of financial institutions are increasingly being measured on the basis of multi-criteria analysis. With this in mind, this paper analyzes the efficiency of financial institutions in Serbia based on the OCRA method. In this context, adequate measures have been proposed to improve the efficiency of financial institutions in Serbia in the future. Based on the obtained results of research on the efficiency of financial institutions in Serbia using the OCRA method, it can be concluded that banks and insurance companies are the most efficient in order. They are in order: other financial institutions, financial leasing providers, voluntary pension funds, broker-dealer companies, open-end investment funds, voluntary pension fund management companies and investment fund management companies. This positioning of financial institutions in Serbia was influenced by numerous macro and micro factors. The development of the financial market plays a significant role in this. It is still not at the level of developed market economies.

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“…Unlike the application of AHP, TOPSIS, DEMATEL, WASPAS and other methods, there are very few papers dedicated to the analysis of the efficiency of agriculture based on the CODAS method. In the relevant literature, there is, as far as we know, no comprehensive work dedicated to the analysis of the efficiency of agriculture in Serbia on the basis of the CODAS method [16], [17], [18], [19], [20], [21], [22], [23], [24], [25], [26], [27], [28]. In this paper, based on the reputation of contemporary foreign literature, for the first time the efficiency of agriculture in Serbia is analyzed using the CODAS method.…”

Section: Introductionmentioning

confidence: 99%

Efficiency analysis of agriculture in Serbia based on the CODAS method

Vojteški-Kljenak¹,

Lukić²

2022

International Review

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The issue of analyzing the efficiency of agriculture on the basis of multi-criteria decision-making methods is very current, complex and significant. Based on that, this paper investigates the efficiency factors of agriculture enterprises in Serbia using the CODAS method. The AHP method is used to calculate the weight coefficients of the criteria. The AHP method is used to calculate the weight coefficients of the criteria. The goal and purpose of that is to process the given problems through the complex theoretical, methodological and empirical prisms in the function of improving the efficiency of agriculture in Serbia in the future by taking appropriate measures. The theoretical and practical significance of the research of the treated problem in this paper is reflected in the fact that the application of the CODAS method provides a more realistic situation in relation to the ratio analysis in order to improve the efficiency of agriculture in Serbia in the future by taking adequate measures. There are no similar studies in the literature for other countries, which makes international comparison difficult. Research using this method and including the period from 2013 to 2020 has showed that agriculture in Serbia were the most efficient in 2018. Then we have: 2020, 2019, 2017, 2016, 2015, 2014 and 2013. Recently, under the positive influence of numerous macro and micro factors, the efficiency of agriculture in Serbia has significantly improved. The effects of Covid-19 on the performance of agriculture in Serbia have, among other things, been mitigated to some extent with increased electronic sales of agriculture products.

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Analyzing financial performances and efficiency of the retail food in Serbia by using the AHP-TOPSIS method

Cited by 23 publications

References 30 publications

The Sustainable Innovation Design in Catering Service

The Sustainable Innovation Design in Catering Service

Analysis of the efficiency of financial institutions in Serbia based on the OCRA method

Efficiency analysis of agriculture in Serbia based on the CODAS method

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