Analyzing the “nature” and “specific effectiveness” of clinical empathy: A theoretical overview and contribution towards a theory-based research agenda

Neumann, Melanie; Bensing, J.M.; Mercer, Stewart W; Ernstmann, Nicole; Ommen, Oliver; Pfaff, Holger

doi:10.1016/j.pec.2008.11.013

Cited by 313 publications

(289 citation statements)

References 82 publications

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“…São ainda demostrativos de que os pais desejam ter um papel ativo de colaboração e parceria com o profissional de saúde (Choi, et al, 2010) que quando se efetiva, conduz a uma menor procura de consultas de emergência, a melhoria nos indicadores saúde, e a maior satisfação pais (Knapp, et al, 2011;Weiss, et al, 2010). Por sua vez o fator "Relacional/Emocional" é consonante com a importância atribuída às atitudes positivas dos profissionais como determinante da adaptação dos pais e da própria relação estabelecida com a equipa de saúde (Barnard, et al, 1990;Kenney, et al, 2011;Knapp, et al, 2011) na qual a empatia é particularmente valorizada pelos pais (Neumann, et al, 2009;Ordem dos Enfermeiros, 2010).…”

Section: Discussionunclassified

“…A empatia é definida como "a perceção do quadro de referências do outro incluindo os componentes emocionais e de significados, como se do próprio se trata-se, sem que no entanto se perca o "se" como condição" (Rogers, 1959, p. 201-211). Deste modo, a empatia envolve atitudes de descentração do referencial do próprio, de neutralidade e sobretudo abertura à compreensão das reações e necessidades parentais considerando as suas crenças e o seu contexto (Neumann, Bensing, Mercer, Ernstmann, & Pfaff, 2009).…”

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Contributions for the Portuguese Adaptation of the Parentcaregiver Relationship Scale

Soares¹,

Fuertes²,

Santos³

2016

Psic., Saúde & Doenças

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RESUMO:O presente estudo pretende descrever o processo de adaptação portuguesa da Escala de Perceção da Qualidade da Relação entre Pais e Cuidadores (EPQR) para os cuidados em enfermagem; Apresentar os resultados do estudo das propriedades psicométricas da EPQR e do estudo da perceção materna da qualidade da relação com enfermeiros que realizam a vigilância de saúde do filho. Foi utilizada a análise fatorial exploratória pelo método de análise dos componentes principais com transformação ortogonal varimax. A consistência interna foi avaliada através do alpha de Cronbach e a fidelidade dos itens através das correlações de Kendall. Participaram 126 mães com filhos de 2 anos. Foram extraídos 3 fatores: Confiança/Cuidado; Relacional/Emocional; Colaboração/Parceria com índices de alfa de Cronbach entre 0,94 e 0,77, explicando 54,8% da variância. A fidelidade dos itens mostrou correlações altamente significativas (α=0,01). As mães percecionam positivamente a qualidade da relação com os enfermeiros (M=4,32; DP=0,40). A subescala Confiança/Cuidado obteve os melhores resultados (M=4,42; DP=0,42) e a subsescala Relacional/Emocional os menos elevados (M=4,13; DP=0,60). A escala mostrou valores psicométricos adequados para a utilização na população portuguesa. A sua implementação no contexto dos cuidados em enfermagem poderá permitir identificar as perceções/aspirações dos pais face à relação com o enfermeiro. Palavras-chave: Relação pais-enfermeiro(a); Parceria; Confiança; Escala ___________________________________________________________________________ CONTRIBUTIONS FOR THE PORTUGUESE ADAPTATION OF THE PARENT-CAREGIVER RELATIONSHIP SCALEABSTRACT: The present study aim to describe the process of the Portuguese adaptation to nursing care of the Parent-Caregiver Relationship Scale -parents' version (PCRS); to describe the results' study of psychometric properties of the Portuguese version; to present the results of a first study on maternal perception of the relationship quality with nurses who were monitoring their children's health. The validity of the scale construct was performed through an exploratory factor analysis and the method of principal component analysis through a varimax rotation. Internal consistency was assessed by Cronbach's alpha and for items reliability the Kendall correlations were used. The sample comprised 126 mothers of two year old children. Three factors were extracted: Trust/Care;

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Section: Discussionunclassified

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Contributions for the Portuguese Adaptation of the Parentcaregiver Relationship Scale

Soares¹,

Fuertes²,

Santos³

2016

Psic., Saúde & Doenças

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“…It may indicate that emotional self-efficacy is a measurement of the cognitive components of empathy, but emotional intelligence refers to the emotional constituents of empathy. In a review of studies on empathy in the medical practice, Neumann et al (2009) found that personal distress and sympathy correlated with an affective reaction, but perspective taking was associated with self-efficacy.…”

Section: Discussionmentioning

confidence: 99%

Building Emotional Competence in Educators

Kasler

Hen²,

Nov³

2013

IJHE

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The importance of emotion in the process of learning interpersonal communication in educational settings has been well documented. We administered the Schutte Self-Report Emotional Intelligence Test (Schutte et.al., 1998), the Interpersonal Reactivity Index (Davis, 1980), and the Emotional Self-Efficacy Scale (Kirk et al., 2008) to 50 undergraduate education students who were enrolled in an elective course on emotional intelligence in education, at commencement and at the end of the course. Results showed an increase in emotional self-efficacy and emotional intelligence, but no increase in empathy. These results support the view that social emotional competence can be enhanced within an academic learning environment, thus providing students of education and perhaps other people-oriented professions with valuable preparation for future careers.

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“…By contrast, empathy is an accurate understanding of the experience of the sufferer leading to an attuned response from the observer. 3 Clinical empathy is an essential element of quality care, and is associated with improved patient satisfaction and adherence to treatment, as well as fewer malpractice complaints. 4 Indeed, many of the criticisms of medical care voiced by patients refer to what they perceive as inadequate interpersonal and communication skills rather than deficiencies in the technical or procedural aspects of their care.…”

Section: What Is Empathy?mentioning

confidence: 99%

Empathic responses in clinical practice: Intuition or tuition?

Buckman¹,

Tulsky²,

Rodin³

2011

Canadian Medical Association Journal

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Analyzing the “nature” and “specific effectiveness” of clinical empathy: A theoretical overview and contribution towards a theory-based research agenda

Abstract: Due to the complexity and multidimensionality of CE, evidence-based investigations of the derived hypotheses require both well-designed qualitative and quantitative studies as well as an interdisciplinary research approach.

Cited by 313 publications

References 82 publications

Contributions for the Portuguese Adaptation of the Parentcaregiver Relationship Scale

Contributions for the Portuguese Adaptation of the Parentcaregiver Relationship Scale

Building Emotional Competence in Educators

Empathic responses in clinical practice: Intuition or tuition?

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