Applicability of a knowledge management model that considers organizational memory in Spanish organizations

Abstract

Purpose Despite the interrelationship between knowledge management and organizational memory, there is a gap in the literature of knowledge management implementation models that consider the characteristics of organizational memory. In view of this situation, a knowledge management implementation model focused on the characteristics of organizational memory has been developed, and the purpose of this paper is to analyze the applicability of this model in Spanish organizations. Design/methodology/approach In addition to a literature review on the main concepts involved, interviews were conducted with managers of Spanish organizations. The research is of a qualitative nature, characterized as descriptive and exploratory, whose universe of research is the companies of the meat sector in Salamanca, Spain. The qualitative technique of content analysis was used as the research methodology. Findings After the interviews, it is concluded that the proposed model is a valid and necessary instrument for the implementation of knowledge management focused on organizational memory. Originality/value The originality of this study is due to the demonstration of the applicability of a knowledge management model that considers, in a direct way, the characteristics of the organizational memory, indispensable for the adequate application of knowledge management in organizations.

Business Decision-Making and Complex Thinking: A Bibliometric Study

“…However, this has been summarized, renamed, and updated based on conceptual and practical advances in the science of systematic reviews by Moher et al (2009). The Moher et al (Damian and Cabero 2022) protocol is characterized by four stages: (i) identification; (ii) screening; (iii) eligibility; and (iv) inclusion. The first stage refers to identifying the publication history of the topic of interest.…”

“…From the analysis conducted, we found only one study that described and directly associated the terms "business" with "decision making" and the competency of "complex thinking." This study was conducted by Damian and Moro Cabero (2022) of the University of São Paulo (USP), Brazil. In it, the author approached Edgar Morin's (1990) complexity theory to study knowledge management and conscious capitalism.…”

Ontology-Based Knowledge Management Tools for Knowledge Sharing in Organization—A Review

“…The situation in handling and managing knowledge in organizations has led to the research on KM tools. This is crucial to ensure that the KM tools manage to perform a task that allows employees to connect and use it directly [12], [58]. The criterion motivation refers to why the tools were being introduced or what motivates the development of the tool.…”

“…There has been no consensus among researchers regarding the definition of knowledge management. Based on our literature review, various researchers define knowledge management based on context, domain, and application [5]- [12]. However, one of the relatively comprehensive definitions defines knowledge management as a systematic process of acquiring, organizing, sustaining, applying, sharing, and renewing all forms of knowledge [13].…”

“…The definition shows that several processes were involved in the implementation of knowledge management, starting from the process of acquiring to the process of sharing and renewing the knowledge. On top of that, another critical aspect observed is the compulsory existence of the VOLUME XX, 2017 knowledge-sharing process in the implementation stages of knowledge management [5]- [12].…”