Application of Sentiment Analysis in the Reshot Method to Improve User Experience of the Hijra Bank Application
Ridwan Ahmad Ma'arif,
Agung Triayudi
Abstract:The first stage in simplifying User Experience (UX) using the RESHOT method is Refine the Challenge. This stage is carried out so that design practitioners know the problems or needs of application users through product research. However, the product research methods that can be carried out at this stage are very diverse and require time. This research aims to explain a product research method that can be used by design practitioners easily and quickly, namely the sentiment analysis method with the Naïve Bayes… Show more
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