Applying security policies and service level agreement to IaaS service model to enhance security and transition

Karadsheh, Louay

doi:10.1016/j.cose.2012.01.003

Cited by 36 publications

(26 citation statements)

References 25 publications

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“…In practice, the services offered by clouds can be grouped into three main categories (Zhang et al, 2010;Lian et al, 2014;Walz & Grier, 2010;Karadsheh, 2012): Infrastructure as a service (IaaS) allows cloud clients to create various configurations of computer systems from servers to complete clusters and also to host their own services and even complete software systems without having to worry about hardware costs (Goscinski & Brock, 2010). Platform as a service (PaaS) provides developers with a platform including systems and environments comprising all life cycle of developing, testing, deploying and hosting of web applications (Rimal et al, 2009).…”

Section: Introductionmentioning

confidence: 99%

Assessing the service quality in Software-as-a-Service from the customers’ perspective: a methodological approach and case of use

Freitas

Neto

2017

Prod.

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Despite the advances in the evaluation of the quality of Software-as-a-Service (SaaS), new studies seem to be necessary, since the existing criticisms concerning the SERVQUAL scale and the lack of studies concerning the use of SERVPERF for this purpose. This work aims to fulfil this gap by proposing a methodological approach to assess the SaaS service quality by measuring SaaS customers' satisfaction. Factor analysis is used to summarize the information contained in the original items into a smaller set of new dimensions and Quartile analysis is suggested to determine the most critical items. By conducting a study, the factors that most influence customer's satisfaction are customer service, customer assistance and the reliability of SaaS. Most of the critical items are associated with the transparency and accuracy in correcting errors, the company's interest in solving customer problems, SaaS application's ability to meet business requirements, implemented updates and regularity of service performance.

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Section: Introductionmentioning

confidence: 99%

Assessing the service quality in Software-as-a-Service from the customers’ perspective: a methodological approach and case of use

Freitas

Neto

2017

Prod.

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“…It is the evolution of application service provider (ASP), an existing application service providing form [32][33][34]. Figure 3 shows Microsoft's cloud computing services.…”

Section: Introductionmentioning

confidence: 99%

P2P cloud network services for IoT based disaster situations information

Chung

Park

2015

Peer-to-Peer Netw. Appl.

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In order to cope with disaster situations properly, it is very important to identify the disaster scale and provide the accurate information of the site to the appropriate authorities including disaster site and Central Disaster Management Center, on-site command post, etc. and share the information provided. In particular, sharing information on disaster situations should control the disaster quickly to prevent the disaster situation from lasting and expanding. However, in the event of a large-scale disaster, delay is caused in the existing commercial network and therefore, the disaster situation cannot be communicated quickly and accurately. In order to determine the situation exactly in the event of a disaster, safety and connectivity of the network and flow of data are very important. Even if the stability of the network and connection of nodes are resolved in the network of each agency business operator, it is necessary to share the platform between networks for IoT/ M2M communication for the smooth flow of data. Recently, the disaster safety net of combining existing disaster standard technology with Ubiquitous Technology and Smart IT such as Tetra of Europe, iDEN of the U.S., etc. has been built for disaster safety communications. In addition, systems useful for demand-centered, site-centered immediate disaster response by using Mobile, SNS, cloud computing, etc. are being built and designed to play an important role in the disaster information system especially through IoT, P2P cloud network, big data, etc. Therefore, in this paper, we proposed the P2P cloud network service for IoT based disaster situations information according to the paradigm of the changing times. The proposed service is to combine IoT/M2M network with P2P cloud service for rapid and smooth response in the event of a disaster and provide the results as social services such as SNS. To this end, the wide area wireless disaster information network system has been built in the local and each local network is connected to each other to provide disaster situations by using the server of the disaster area. At this time, each server was to be interconnected via P2P network and to be connected automatically by software-based network in P2P Cloud System. Also, the cognitive cycle was applied for selecting optimal wireless link and router of P2P Cloudbased Disaster Information Network and the danger situations of the disaster area were to be provided to the user by configuring disaster information component for providing services and building central disaster information platform managing it.

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“…Additionally, there is no specific security role inside FDD [66][67][68]. Of course there are many security methods that been applied in the real world [69][70][71][72][73][74][75][76][77][78][79][80], especially in Malaysia [80] and India [81].There is also discussion and much awareness among IT organizations regarding software security practices [82] and the human factors that could attribute to software security [83].However, there is no specific research regarding the integration of security and FDD.…”

Section: Q3: How Is the Integration Between Security And Fddmentioning

confidence: 99%

A Systematic Literature Review on Secure Software Development using Feature Driven Development (FDD) Agile Model

Arbain¹,

Ghani²,

Jeong

2014

Journal of Korean Society for Internet Information

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Agile methodologies have gained recognition as efficient development processes through their quick delivery of software, even under time constraints. However, like other agile methods such as Scrum, Extreme Programming (XP) and The Dynamic Systems Development Method (DSDM), Feature Driven Development (FDD) has been criticized due to the unavailability of security elements in its twelve practices. In order to examine this matter more closely, we conducted a systematic literature review (SLR) and studied literature for the years 2001-2012. Our findings highlight that, in its current form, the FDD model partially supports the development of secure software. However, there is little research on this topic, as detailed information about the usage of secure software is rarely published. Thus, we have been able to conclude that the existing five phases of FDD have not been enough to develop secure software until recently. For this reason, security-based phase and practices in FDD need to be proposed.

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Applying security policies and service level agreement to IaaS service model to enhance security and transition

Cited by 36 publications

References 25 publications

Assessing the service quality in Software-as-a-Service from the customers’ perspective: a methodological approach and case of use

Assessing the service quality in Software-as-a-Service from the customers’ perspective: a methodological approach and case of use

P2P cloud network services for IoT based disaster situations information

A Systematic Literature Review on Secure Software Development using Feature Driven Development (FDD) Agile Model

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