2017
DOI: 10.1080/14783363.2017.1297198
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Applying Six Sigma in urban public transportation to reduce traffic accidents involving municipality buses

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Cited by 28 publications
(25 citation statements)
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“…A high level of urban public transport indicates the status of a modern town. The application of the Six Sigma method has the potential to contribute to the quality of public services (Kuvvetli & Firuzan, 2019). Chakraborty & Tan (2012) provide the basis for the successful application of Six Sigma in the services sector.…”
Section: Contribution Of Motorola -Six Sigma Philosophymentioning
confidence: 99%
“…A high level of urban public transport indicates the status of a modern town. The application of the Six Sigma method has the potential to contribute to the quality of public services (Kuvvetli & Firuzan, 2019). Chakraborty & Tan (2012) provide the basis for the successful application of Six Sigma in the services sector.…”
Section: Contribution Of Motorola -Six Sigma Philosophymentioning
confidence: 99%
“…The organisational selection of Lean, Six Sigma or Lean Six Sigma It remains common to see articles that explore case studies or a focus on exclusively on Lean or Six Sigma across a range of industries and sectors (Bateman et al, 2018;Lindskog et al, 2017;Kuvvetli and Firuzan, 2017;Gupta et al, 2016). In considering the integrated deployment of LSS, research has explored areas such as readiness factors (Antony, 2014), success factors ( Juliani and de Oliveira, 2017), failure factors (Albliwi et al, 2014) and sustainability (Cherrafi et al, 2016).…”
Section: Changing Patterns Ofmentioning
confidence: 99%
“…Running small Lean projects in transport and logistic services (Garza-Reyes et al, 2016;Kawa et al, 2019) can induce major improvements in quality (Kuvvetli and Firuzan, 2019), reducing cost of operations and reducing lead time (SARAVANAN et al, 2018). Lean tools help to face the dilemma of improving quality, reducing cost and lead time, meeting the customer demands and providing high quality services (NAINAAR and MASSON, 2018;PONTE et al, 2018).…”
Section: Introductionmentioning
confidence: 99%