Applying Soft and Hard Systems Approaches to a Technical Problem

Ross, Margaret Clunies; Staples, Geoff

doi:10.1007/978-1-4615-2862-3_79

Cited by 1 publication

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“…It is inevitable that information systems developers will try to buttress traditional methods with new concepts (Jackson, 1997). New ISDM concepts and practice including prototyping, soft systems methodology (SSM), differentiable whole and complementary opposites are expressions of applications of systems science in ISD (Xu and Li, 1989;Cheung and Holden, 1993;Feng, 1993;Lewis, 1993;Ross and Staples, 1993;Mcleod, 1995;Sommerville, 1996;Zhu, 1998Zhu, , 2000. Evidence shows that: (i) SSM has been successfully applied to ISDMs such as MULTI-VIEW, FAOR and other methods through contributing systems ideas; (ii) the concepts of differentiable whole and complementary opposites have been successfully applied to ISD; (iii) the information theory-based measures have been widely applied to the phases of the software development life cycle (Shannon and Weaver, 1949;Cheung and Holden, 1993;Khoshgoftaar and Allen, 1994;Zhu, 1998Zhu, , 2000.…”

Section: Information Systems Development Methods (Isdm) and Software Ementioning

confidence: 99%

The contribution of systems science to information systems research

Xu¹

2000

Syst. Res.

127

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Systems science has been considered the basis for information systems. A wealth of research in information systems in the framework of systems science has produced an astonishing array of theoretical results and empirical insights, and a large suite of tools and methods. This paper aims at reviewing the contribution of systems science to information systems research and tracing how concepts and findings in systems science have been applied, extended and refined in information systems research. As we approach the end of twentieth century, this paper points out that systems science is a necessity to deal with the overwhelming systems complexity in the information era of the next century. Copyright © 2000 John Wiley & Sons, Ltd.

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