Approche de mise en place d’une démarche d’évaluation de la qualité des soins dans un hôpital spécialisé en oncologie dans l’Ouest Algérien, Oran, Algérie

Heroual, N.; Azza, F.; Bouras, Samir; Madi, Kalil; Houti, Leïla

doi:10.1016/j.respe.2016.06.269

Cited by 1 publication

(1 citation statement)

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“…This has a direct impact on the quality and safety of care. This problem is amplified further during night shifts where the situation is problematic in the majority of the Algerian healthcare establishments (Herouala et al, 2016). Many authors (Tabrizchi and Sedaghat, 2012;El-Jardali et al, 2010;Leape, 2009) mention this problem of staff insufficiency in healthcare facilities and its impact on care quality.…”

Section: Discussionmentioning

confidence: 99%

Study of safety culture in healthcare institutions: case of an Algerian hospital

Boughaba

Aberkane

Fourar

et al. 2019

IJHCQA

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Purpose For many years, the concept of safety culture has attracted researchers from all over the world, and more particularly in the area of healthcare services. The purpose of this paper is to measure safety culture dimensions in order to improve and promote healthcare in Algeria. Design/methodology/approach The used approach consists of getting a better understanding of healthcare safety culture (HSC) by measuring the perception of healthcare professionals in order to guide promotion actions. For this, the Hospital Survey on Patient Safety Culture questionnaire was used in a pilot hospital setting where it was distributed on a number of 114 health professionals chosen by stratified random sampling. Findings The results showed that the identified priority areas for HSC improvement help in establishing a trust culture and a non-punitive environment based on the system and not on the individual. Originality/value Safety is recognized as a key aspect of service quality, thus measuring the HSC can help establish an improvement plan. In Algerian health facilities, this study is considered the first to examine perceptions in this particular area. The current results provide a baseline of strengths and opportunities for healthcare safety improvement, allowing the managers of this type of facilities to take steps that are more effective.

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Section: Discussionmentioning

confidence: 99%