Are specialist physicians missing out on the e‐Health boat?

Osborn, Mary; Day, Richard O.; Westbrook, Johanna I.

doi:10.1111/j.1445-5994.2009.02023.x

Cited by 5 publications

(7 citation statements)

References 18 publications

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“…Hage, Roo, van Offenbeek, & Boonstra, 2013), discussion (e.g. Anshari, Almunawar, Low, & Wint, 2012;Osborn, Day, & Westbrook, 2009;Osborne & Patel, 2013;Usher, 2011;Wangberg, Andreassen, Kummervold, Wynn, & Sørensen, 2009). Anshari, Almunawar, Low, & Wint, 2012;Osborn, Day, & Westbrook, 2009;Osborne & Patel, 2013;Usher, 2011;Wangberg, Andreassen, Kummervold, Wynn, & Sørensen, 2009).…”

Section: Introductionmentioning

confidence: 99%

Credibility of information in online communities

Hajli

Sims

Featherman

et al. 2014

Journal of Strategic Marketing

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Social media and Web 2.0 empower individuals to generate content online. It is important to better understand the potential added value of social media for e-health service provision. Social support and credibility of health related information generated via social media is a big challenge for online health communities. In this qualitative research, content of discussions from an online health community is analysed. Two themes are examined: online social support and credibility of online forums. Findings show accuracy and credibility of online communities -user profiles, ratings of posts and improved monitoring of content by advisors improve perceived credibility and trust in online forums and communities. Accuracy and perceived credibility of online health communities is pivotal in facilitating social relationships. While consumers are concerned about the credibility of online information, they benefit from social support and are increasingly turning to social media as a source of information and support. Organizations can benefit from better understanding consumer's use of social media, their concerns about information credibility and need for social support.

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Section: Introductionmentioning

confidence: 99%

Credibility of information in online communities

Hajli

Sims

Featherman

et al. 2014

Journal of Strategic Marketing

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“…Although early research reported a reluctance by patients to use email as a communication medium with their physicians [10,12], more recent studies have shown patients to be mostly willing to embrace the idea [13-17]. In examining the barriers and facilitators to physician-patient email communication, recent studies have suggested patient age [18,19], patient race [18,19], patient health status [18], physicians’ satisfaction with their work [20], physician specialty [21], and physician workload [22] to be correlated with email usage. Despite the presence of a few scholarly explorations within this niche, more studies are necessary to determine specific aspects of physician adoption of email as a communication medium.…”

Section: Introductionmentioning

confidence: 99%

The Use of Physician-Patient Email: A Follow-up Examination of Adoption and Best-Practice Adherence 2005-2008

Menachemi

Prickett²,

Brooks³

2011

J Med Internet Res

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BackgroundImproved communication from physician- patient emailing is an important element of patient centeredness. Physician-patient email use has been low; and previous data from Florida suggest that physicians who email with patients rarely implement best-practice guidelines designed to protect physicians and patients.ObjectiveOur objective was to examine whether email use with patients has changed over time (2005-2008) by using two surveys of Florida physicians, and to determine whether physicians have more readily embraced the best-practice guidelines in 2008 versus 2005. Lastly, we explored the 2008 factors associated with email use with patients and determined whether these factors changed relative to 2005.MethodsOur pooled time-series design used results from a 2005 survey (targeting 14,921 physicians) and a separate 2008 survey (targeting 7003 different physicians). In both years, physicians practicing in the outpatient setting were targeted with proportionally identical sampling strategies. Combined data from questions focusing on email use were analyzed using chi-square analysis, Fisher exact test, and logistic regression.ResultsA combined 6260 responses were available for analyses, representing a participation rate of 28.2% (4203/14,921) in 2005 and 29.4% (2057/7003) in 2008. Relative to 2005, respondents in 2008 were more likely to indicate that they personally used email with patients (690/4148, 16.6% vs 408/2001, 20.4%, c2 1 = 13.0, P < .001). However, physicians who reported frequently using email with patients did not change from 2005 to 2008 (2.9% vs 59/2001, 2.9%). Interest among physicians in future email use with patients was lower in 2008 (58.4% vs 52.8%, c2 2 = 16.6, P < .001). Adherence to email best practices remained low in 2008. When comparing 2005 and 2008 adherences with each of the individual guidelines, rates decreased over time in each category and were significantly lower for 4 of the 13 guidelines. Physician characteristics in 2008 that predicted email use with patients were different from 2005. Specifically, in multivariate analysis female physicians (OR 1.48, 95% CI 1.12-1.95), specialist physicians (OR 1.43, 95% CI 1.12-1.84), and those in a multispecialty practice (OR 1.76, 95% CI 1.30-2.37) were more likely than their counterparts to email with patients. Additionally, self-reported computer competency levels (on a 5-point Likert scale) among physicians predicted email use at every level of response.ConclusionsEmail use between physicians and patients has changed little between 2005 and 2008. However, future physician interest in using email with patients has decreased. More troubling is the decrease in adherence to best practices designed to protect physicians and patients when using email. Policy makers wanting to harness the potential benefits of physician-patient email should devise plans to encourage adherence to best practices. These plans should also educate physicians on the existence of best practices and methods to incorporate these guidelines into routine workflows.

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“…One of the many e‐Health advantages mentioned in the recent article by Osborn et al 1 . is the availability of clinical support systems.…”

mentioning

confidence: 99%

“…One of the many e-Health advantages mentioned in the recent article by Osborn et al 1 is the availability of clinical support systems. For example, they allow the majority of general practitioners (GP) to easily generate referral letters incorporating comprehensive patient information, including past medical history, allergies as well as current medications.…”

mentioning

confidence: 99%

LETTERS TO THE EDITOR: e‐Health: a step forward but not without risk

Carney

2010

Internal Medicine Journal

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Are specialist physicians missing out on the e‐Health boat?

Cited by 5 publications

References 18 publications

Credibility of information in online communities

Credibility of information in online communities

The Use of Physician-Patient Email: A Follow-up Examination of Adoption and Best-Practice Adherence 2005-2008

LETTERS TO THE EDITOR: e‐Health: a step forward but not without risk

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