Are We Having Fun Yet?

Zamora, Jennifer

doi:10.1145/3349537.3352767

Cited by 2 publications

(2 citation statements)

References 9 publications

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“…Compared to Siri and Assistant, Amazon has designed Alexa's personality to play the role of a consultant and a supporter ("Amazon says Alexa is an ESFJ," 2018), and might have not prioritized humor as much as other types of system responses. Findings in a study by Zamora (2019) support this idea, as the participants described Alexa as "helpful", whereas, Google Assistant was "entertaining." Another explanation for the high Siri rating might be rooted in the "quality" of Siri users who have a higher appreciation for Siri's responses.…”

Section: Discussionmentioning

confidence: 94%

“…The comparison of Google, Amazon, and Apple IPAs found that their performance on tasks related to music, navigation, productivity, cooking, and home automation was equally satisfactory (Chen, 2018). There has been some exploration in gauging the element of “fun” between IPAs (Zamora, 2019), however, we did not find any studies comparing IPAs handling of humor utterances, so we developed a study to address this gap.…”

Section: Literature Reviewmentioning

confidence: 99%

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Assessing user reactions to intelligent personal assistants’ humorous responses

Lopatovska

Korshakova

Kubert

2020

Proc Assoc Inf Sci Technol

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The paper reports on the study that developed a classification of humorous interactions with intelligent personal assistants (IPAs) and applied the classification to compare four IPAs, Apple Siri, Google Assistant, Amazon Alexa and Microsoft Cortana, on their humor performance. The study relied on volunteer participants recruited through traditional academic channels (e.g. mailing lists) as well as Amazon Mechanical Turk (AMT). While AMT and non‐AMT participants differed on some demographic characteristics, their overall ratings of IPA humor were not significantly different and were analyzed jointly using descriptive and inferential statistics. The results revealed that Apple Siri and Google Assistant received higher average ratings on humorous IPA responses compared to Amazon Alexa and Microsoft Cortana. IPA responses to joke requests were judged as being funnier than IPA responses to questions related to the IPA's personality, rhetorical statements and other humor types. Consistent with previous studies on humor, our findings did not demonstrate strong relationships between select user demographics (age, gender and humor style) and their ratings of humorous IPA responses.

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Section: Discussionmentioning

confidence: 94%

Section: Literature Reviewmentioning

confidence: 99%