Artificial Intelligence’s Role in the Healthcare System

Abstract

Nowadays, because of the development and the evolving technologies, artificial intelligence (AI) changed the way healthcare systems function and altered the interactions between medical practitioners and patients. In this context, AI has the potential to revolutionize the healthcare system and is an opportunity to strengthen the doctor-patient relationship by offering accurate information in a reasonable amount of time. After a brief journey of the evolution of defining artificial intelligence, the article first covers the meaning of AI in the healthcare system through a systematic literature review, classifying the essential roles of AI in this system. It continues with the explained grade of involvement of the European Union in this field and its decisions during the COVID-19 pandemic regarding the uptake and upscale of digital health solutions. Lastly, this article emphasizes the necessity of having a unitary approach across the European Union regarding the AI involvement in the healthcare system by suggesting the implementation of a single European platform for medical appointments to adapt to the digital world and facilitate medicine without borders. This article aims to provide an overview of the AI roles in the healthcare system that have been developed and implemented and are playing a much-needed role in improving healthcare services, quality of medical practice, and patient satisfaction regarding the services. The classification underlines the positive aspects of adapting the current healthcare system to the new era and embraces the challenges. Artificial intelligence's roles lead to a better approach to the patient's attitude once they know the benefits of using and accepting artificial intelligence technologies in the medical field.

Patient Experiences with AI in Healthcare Settings

“…Our study builds on this framework by offering empirical data on patient experiences, thus providing tangible insights into how patients perceive the integration of AI into their care. Similarly, Boeru (2022) and Esmaeilzadeh (2020) have highlighted the role and effects of AI in healthcare delivery (Boeru, 2022;Esmaeilzadeh, 2020), findings that align with our observations on AI's potential to enhance patient-doctor relationships and healthcare services.…”

“…With AI technologies such as machine learning algorithms, healthcare professionals can predict outcomes, assist in decision-making, and streamline healthcare delivery processes, thereby enhancing the efficiency and effectiveness of patient care (Alharbi & Almutiq, 2022). This integration holds promise for a future where healthcare is more responsive, personalized, and efficient, aligning closely with the needs and expectations of patients (Boeru, 2022). However, the deployment of AI in healthcare is accompanied by challenges, including ethical dilemmas and privacy concerns, necessitating the establishment of robust guidelines to navigate these complexities (Rao, 2023).…”