2013
DOI: 10.4018/978-1-4666-4209-6.ch009
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Aspects of Client Vendor Relationship and the Risks Therein

Abstract: Information Technology (IT) is an ever-growing industry. It, therefore, becomes imperative to understand what it entails, the key parties involved, and their relationship, along with the various risks involved. This chapter aims to delve into the underlying concept of service in the IT industry, the service receiver (client) and the service provider (vendor), which are the key parties, and the risks involved by taking a look at the main prevalent outsourcing models. Further, it nails out the major factors that… Show more

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