Assessing the challenges that are confronted rural-based SMEs on the implementation of cloud services

Dyubele, Sithembiso; Cele, Noxolo Pretty; Mbangata, Lubabalo

doi:10.1145/3415088.3415100

Cited by 2 publications

(2 citation statements)

References 21 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…However, despite these advantages, the rate at which SMEs adopt cloud services remains low (Carcary et al, 2014). This is especially the case in South Africa (Dyubele et al, 2020;Mohlameane & Ruxwana, 2014;Sithole & Ruhode, 2021). Mohlameane and Ruxwana (2014) attribute this to a lack of clear guidelines and insufficient knowledge of cloud adoption.…”

mentioning

confidence: 99%

“…Mohlameane and Ruxwana (2014) attribute this to a lack of clear guidelines and insufficient knowledge of cloud adoption. Dyubele et al (2020), as well as Sithole and Ruhode (2021), argue similarly, calling for additional research as to why South African SMEs (specifically those in rural areas) are not adopting cloud services. As a consequence, few SMEs, especially those in developing countries such as South Africa, gain the benefits that cloud services offer (Adendorff & Smuts, 2019).…”

mentioning

confidence: 99%

See 1 more Smart Citation

The challenges of cloud adoption among South African small to medium enterprises: A thematic analysis

Mudzamba

Schyff

Renaud

2022

E J Info Sys Dev Countries

View full text Add to dashboard Cite

The successful use of Information and Communication Technologies (ICTs) by Small to Medium Enterprises (SMEs) remains a persistent problem within developing economies where they face several technical and skills-related challenges. Although cloud services can mitigate some of these challenges, many SMEs fail to adopt cloud services. Therefore, the main objective of this paper was to develop key recommendations (based on a high-level cloud services adoption framework) which South African SMEs could use to guide them in their adoption of cloud services. To develop our recommendations, we conducted 13 semi-structured interviews with nine South African SMEs within the Eastern Cape province. These were thematically analyzed and the findings used to create a high-level cloud services adoption framework. Our findings indicate that technical expertise (i.e., knowledge) amongst SMEs plays a vital role in the cloud adoption process. Those SMEs who do realize the importance of such technical expertise often use intermediaries to achieve successful adoption of cloud services. We also found evidence to suggest that SMEs generally do not carry out comprehensive cloud adoption preparatory activities, consequently failing in their adoption of cloud services.

show abstract

mentioning

confidence: 99%

mentioning

confidence: 99%