Assessment of satisfaction among OPD patients at Noor Hospital, Warudi, Badnapur

Kausar, Hina; Shafee, Mohd.; Gangwal, PR

doi:10.4103/2321-7006.301957

Cited by 2 publications

(6 citation statements)

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“…Regarding the cleanliness of toilets, the satisfaction level was 63.93%. Though the result was in consistent with the study by Qadri et al 6 (64.5%) but it was less than another study by Kausar et al 11 which found that 85.6% of patients were satisfied with the cleanliness in the toilets.…”

Section: Satisfactionsupporting

confidence: 87%

“…In the current study it was found that only 36.43% of patients were satisfied with the drinking water facility. Almost similar kind of results were reported by Sultana et al 3 (41.5%), but it was significantly lower in comparison to the satisfaction obtained by Qadri et al 6 (67.5%), Singh et al 9 (75.30%), Joshi et al 10 (68%) and Kausar et al 11 (83.6%). Regarding the cleanliness of toilets, the satisfaction level was 63.93%.…”

Section: Satisfactionsupporting

confidence: 79%

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A Study on Patient Satisfaction among the Patients Admitted in the In-Patient Departments of a Tertiary Health Care Institution in North East India

Deka¹,

Borboruah²,

Sarma³

et al. 2022

Natl J Community Med

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Introduction: Tertiary care hospital should be able to provide best possible health care to patients. The study was conducted to determine the patient satisfaction of IPD patients seeking treatment in Jorhat Medical College and Hospitals and to compare the level of satisfaction of the patients across selected departments. Materials and Methods: This cross sectional study was conducted between July to August 2018 among the patients admitted in the IPD of Jorhat Medical College & Hospitals. Multistage random sampling was first done to select departments of the medical college. Then stratified sampling technique with proportionate allocation was used to select patients from these respective departments. Finally, systematic sampling technique was used to select respondents from among the inpatients of the selected departments. Results: Satisfaction regarding physical facilities like cleanliness of the wards (79.64%), toilets (51.96%), availability of drugs (59.28%), quality of food and water etc (55.71%) were of major concern. The satisfaction level is statistically significant with bio social characteristics like background (p= 0.0002), sex (p= 0.0356) and socioeconomic status (p= 0.077). Conclusion: Assessing satisfaction of patients is simple and cost effective way for evaluation of hospital services.

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Section: Satisfactionsupporting

confidence: 87%

Section: Satisfactionsupporting

confidence: 79%

A Study on Patient Satisfaction among the Patients Admitted in the In-Patient Departments of a Tertiary Health Care Institution in North East India

Deka¹,

Borboruah²,

Sarma³

et al. 2022

Natl J Community Med

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“…This was similar to studies done by Kausar et al were males were more compared to females. 3 All the participants were found to avail services from the private sector. Holikatti et al 7 and Ashraf et al 8 found overall satisfaction of patients to be 57 and 61% respectively similar to the findings in this study (55.5%).…”

Section: Discussionmentioning

confidence: 99%

“…Consumer/ patient satisfaction is recognized as an important parameter for assessing the quality of patient care services. 3 Patient satisfaction has been defined as the degree of congruency between a patient's expectations of ideal care and his/her perception of the real care(s) he/she receives. It is a multidimensional aspect, represents a vital key marker of the quality of healthcare delivery, and this is an internationally accepted factor which needs to be studied repeatedly for the smooth functioning of the healthcare system.…”

Section: Introductionmentioning

confidence: 99%

“…These studies have been carried out, starting in Primary Health Centres to tertiary care centers, public and private hospitals. 1,[3][4][5] All these services measured the quality of the healthcare received by patients by measuring the satisfaction of the patients to the services received by them. The patient's satisfaction was assessed either in outpatients or inpatients while getting discharged.…”

Section: Introductionmentioning

confidence: 99%

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Medical Care Satisfaction among Software Engineers in Bengaluru, Karnataka, India

Venkatakrishna¹,

Udupa²

2018

The Journal of Medical Sciences

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Background: Healthcare in India has seen many changes over the years. The objectives of healthcare changed with the requirements of society and the availability of resources and technology, even though the roles of patients and doctors have remained fixed. There is increased dissatisfaction among the public. It is vital to know exactly what our patients expect of us as their health care providers to practice according to the need of the day; in addition to ethically correct medicine. Bengaluru is known as IT capital of India with most of them being software engineers who often are first among the patients to be aware and informed of the diseases suffered by them or beloved ones. Hence, this study was undertaken with an objective of estimating the satisfaction of the medical care received by software engineers working in multinational companies in Bengaluru,

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Assessment of satisfaction among OPD patients at Noor Hospital, Warudi, Badnapur

Cited by 2 publications

References 0 publications

A Study on Patient Satisfaction among the Patients Admitted in the In-Patient Departments of a Tertiary Health Care Institution in North East India

A Study on Patient Satisfaction among the Patients Admitted in the In-Patient Departments of a Tertiary Health Care Institution in North East India

Medical Care Satisfaction among Software Engineers in Bengaluru, Karnataka, India

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