Attitude and Behavior on Hotel Choice in Function of the Perception of Sustainable Practices

Robin, Cristóbal Fernández; Valencia, Jorge Cea; Muñoz, Geraldine Jamett; Astorga, Paulina Santander; Yáñez, Diego

doi:10.18089/tms.2016.12106

Cited by 9 publications

(9 citation statements)

References 26 publications

(27 reference statements)

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“…For many nations and regions, it is a major source of income, employment, and development [17]. However, part of this industry is still reluctant to commit to sustainability initiatives.…”

Section: Theoretical Framework 21 Sustainability In the Hotel Sectormentioning

confidence: 99%

“…Managers also invest in the environmental development of their hotels to improve public relations and to promote better relations with local communities [63]. Robin et al [17] show that adopting environmental practices is beneficial to the hotel and tourism industry. A proactive environmental strategy positively affects organizational competitiveness and overall financial performance [17].…”

Section: Benefits Of Implementing Sustainability Practicesmentioning

confidence: 99%

“…Robin et al [17] show that adopting environmental practices is beneficial to the hotel and tourism industry. A proactive environmental strategy positively affects organizational competitiveness and overall financial performance [17]. Kleindorfer et al [64] demonstrate that environmental practices in the hospitality sector increase profitability by improving customer satisfaction and loyalty.…”

Section: Benefits Of Implementing Sustainability Practicesmentioning

confidence: 99%

“…Robin et al [17] say that it is impossible for tourists to experience the desired holiday before visiting, which highlights the importance of the destination's image because it influences consumers during decision-making. The same authors state that the consumer does not consider it necessary to find out about the ecological quality of a hotel before visiting it, nor about the presence of measures certifying that it has implemented sustainable practices.…”

Section: Sustainability From a Customer Perspectivementioning

confidence: 99%

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Sustainability Practices in Hospitality: Case Study of a Luxury Hotel in Arrábida Natural Park

2021

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The agenda of researchers and practitioners in the tourism industry has focused on the demand for sustainable practices. Luxury hotels have also followed this trend, although studies are still limited. The aim of this study is to understand what environmental and social sustainability practices luxury hotels are adopting and how their management perceive the benefits and results from their adoption. This empirical research is based on a case study that triangulates data from semi-structured interviews, document analysis, and observation. The results show that luxury hotels have implemented environmental practices that address energy efficiency measures that reduce water consumption, waste, and carbon emissions and that control, protect, and maintain fauna and flora to promote of unique natural landscapes. They have focused on social practices that address the relations with charitable institutions, provide consumers high-quality services, and create a safe and healthy work environment. Luxury hotels have successfully implemented these practices to reduce operational costs. The study’s findings provide practical guidance for hotel managers who seek to implement sustainability practices.

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“…For many nations and regions, it is a major source of income, employment, and development [17]. However, part of this industry is still reluctant to commit to sustainability initiatives.…”

Section: Theoretical Framework 21 Sustainability In the Hotel Sectormentioning

confidence: 99%

Section: Benefits Of Implementing Sustainability Practicesmentioning

confidence: 99%

Section: Benefits Of Implementing Sustainability Practicesmentioning

confidence: 99%

Section: Sustainability From a Customer Perspectivementioning

confidence: 99%

See 2 more Smart Citations

Sustainability Practices in Hospitality: Case Study of a Luxury Hotel in Arrábida Natural Park

2021

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“…On the other hand, the hospitality industry, due to its very specific function, operating characteristics, and provided services, consumes substantial quantities of energy, water, and non-durable products. The resulting environmental impacts of hospitality facilities are thus proportionately greater than those caused by other types of facility [2,3].…”

Section: Introductionmentioning

confidence: 99%

Impact of Hotel Guests’ Trends to Recycle Food Waste to Obtain Bioenergy

Salama

Abdelsalam

2021

Sustainability

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Hotels face many issues related to food waste management, which is considered a serious environmental and socioeconomic issue in the 21st century. The improper disposal of food waste causes greenhouse gases emissions, consequently badly affecting the environment. This research aims to measure the impact of customer trends in changing the pattern of food waste disposal and recycling into bioenergy relating to hotel purposes and contributing to reducing hotel energy costs in Egypt. Two survey questionnaires were designed for hotel managers and guests, with 25 and 300 forms, respectively. The results indicated that hotel managers are highly willing to recycle food waste to produce bioenergy and hence play an effective role in environmental preservation. Such alternative energy sources are less expensive than conventional ones. This study revealed guests’ intentions to participate in the process of preserving the surrounding environment, as well as their preferences to stay in hotels that are practicing food waste recycling operations. Limitations can be seen in the lack of advertising for such hotels as well the high cost of staying in green and ecological hotels.

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Polish tourist facilities' engagement in the communication of the low-emission activities and sustainable development

Rutecka,

Cicha,

Rizun

et al. 2023

Environ Dev Sustain

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In 2021, Booking.com, one of the largest web portals for tourist facilities online reservations, started the Sustainable Travel Program. The main purpose behind it was to promote environmental consciousness among tourists as well as engage the tourist facilities owners to implement sustainable practices in their companies, and, as a consequence of such practices, reward them with a Sustainable Travel Badge. The objective of this research is to examine the engagement of Polish tourist facilities in low-emission and sustainable development activities. To meet the defined purpose, the research was conducted on the data about the facilities in Poland, included in the Booking.com Sustainable Travel Program. The study examines what types of facilities possess the sustainable badge more than others; in which voivodeships (provinces) of Poland there are more objects with the badge, and which Sustainable Travel Practices (out of 30) are realized more frequently. Such information may be useful when choosing a tourist destination, especially for tourists sensitive to environmental issues. The sustainable development practices introduced by Booking.com are mostly possible to be realized by large hotel enterprises. However, it is sometimes difficult to verify whether a certain practice is indeed implemented by a facility, or what exactly its implementation looks like in reality. The number of tourist objects engaged in the Booking.com Sustainable Travel Program has a low correlation with the level of wealth of the voivodeship where an object is located. It is justified by the fact that the wealthiest voivodeships in Poland are not necessarily the most attractive for tourists. The collected data can be a recommendation for both owners of tourist facilities and tourists regarding Polish regions and holiday destinations that meet the criteria of being sustainable, in accordance with the Booking.com guidelines.

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Attitude and Behavior on Hotel Choice in Function of the Perception of Sustainable Practices

Cited by 9 publications

References 26 publications

Sustainability Practices in Hospitality: Case Study of a Luxury Hotel in Arrábida Natural Park

Sustainability Practices in Hospitality: Case Study of a Luxury Hotel in Arrábida Natural Park

Impact of Hotel Guests’ Trends to Recycle Food Waste to Obtain Bioenergy

Polish tourist facilities' engagement in the communication of the low-emission activities and sustainable development

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