Authentic emergency department leadership during a pandemic

Lang, Eddy; Ovens, Howard; Schull, Michael J.; Rosenberg, Hans; Snider, Carolyn

doi:10.1017/cem.2020.360

Cited by 5 publications

(4 citation statements)

References 2 publications

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“…Es böte sich dabei an auch digitale Technologien (z.B. Onlineforen per Slack, COVID-19-bezogene „Town-Hall-Meetings“ per Zoom) einzusetzen [60] , zumal es diese auch erlauben würden, Kolleginnen und Kollegen einzubeziehen, die sich in Quarantäne oder Isolation befinden.…”

Section: Diskussionunclassified

“…In dynamischen Pandemiesituationen könnten Pflegende auch durch ein „crowd-sourcing“ von Ideen bei anstehenden Entscheidungen stärker einbezogen werden. Lang et al [60] weisen jedoch auch darauf hin, dass in der Pandemie die Sicherheit von Patientinnen und Patienten wie Mitarbeitenden davon abhängt, dass sich alle an Regeln halten und dass einmal getroffene Entscheidungen auch von allen umzusetzen sind.…”

Section: Diskussionunclassified

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Wie sind Schlüsselressourcen und -anforderungen mit dem Arbeitsengagement Pflegender während der COVID-19-Pandemie assoziiert? Eine Querschnittstudie

Bartsch

Dürr

Förster

et al. 2021

Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheit

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Section: Diskussionunclassified

Wie sind Schlüsselressourcen und -anforderungen mit dem Arbeitsengagement Pflegender während der COVID-19-Pandemie assoziiert? Eine Querschnittstudie

Bartsch

Dürr

Förster

et al. 2021

Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheit

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“…17,18 In addition to providing consistent and accurate information, the VIDCASTS provided the means for the staff voice to be heard and for 'more nuanced conversations' to be had. 19 Second, this study aimed to understand the key concerns of staff. This was important to ensure that the HHS was supporting its workforce, allaying concerns, building camaraderie and enabling the staff to focus upon the important tasks at hand.…”

Section: Accurate Information Covid-19mentioning

confidence: 99%

Outcomes of rapid digital transformation of large-scale communications during the COVID-19 pandemic

Strong

Drummond²,

Hanson³

et al. 2021

Aust. Health Rev.

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Objective. This study examined the content and impact of a new digital communication medium, called a VIDCAST, implemented at a large hospital and health service when the COVID-19 pandemic was announced, and the key concerns held by staff at the time when the health service was preparing for the COVID-19 pandemic to arrive in this health service.Methods. A mixed-methods approach was used. Thematic analysis of 20 transcripts of daily VIDCASTS broadcast between 30 March and 24 April 2020 was undertaken, in addition to descriptive analysis of feedback from an anonymous online survey.Results. Survey feedback from 322 staff indicated almost universal satisfaction with this new communication method. The VIDCASTS provided a new COVID-safe method for the Executive to connect to staff at a time of uncertainty. Thematic analysis of the content of the VIDCASTS revealed three themes: 'Accurate Information', 'Reassurance and Support' and 'Innovation'. The Executive was able to reassure staff about what the organisation was doing to safeguard the health and wellbeing of all, and enabled an effective response to the pandemic.Conclusions. The digital communication channel of VIDCASTS, rapidly operationalised at a major Australian hospital and health service in March 2020, provided important information and support for staff as it prepared for the anticipated COVID-19 surge.What is known about the topic? When the COVID-19 pandemic began, traditional face-to-face staff meetings were disrupted and many hospitals and their staff were left scrambling for information, and for reassurance about their safety, as they prepared to receive increasing numbers of COVID-19 patients. What does this paper add? The implementation of a digital communication tool was able to address many of the concerns raised by hospital staff in other geographic locations dealing with surging COVID-19 cases and underpinned a globally leading COVID-19 response.

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“…Early in the COVID-19 pandemic we wrote an article about prioritizing staff safety and supporting those on the front lines of care [ 1 ]. We hadn’t anticipated then that the pandemic would cause unprecedented strains on emergency care and lead to waves of resignations, burnout, and moral injury.…”

Section: Introductionmentioning

confidence: 99%

Emergency department leadership considerations for the next phase of the COVID-19 pandemic

et al. 2023

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Authentic emergency department leadership during a pandemic

Cited by 5 publications

References 2 publications

Wie sind Schlüsselressourcen und -anforderungen mit dem Arbeitsengagement Pflegender während der COVID-19-Pandemie assoziiert? Eine Querschnittstudie

Wie sind Schlüsselressourcen und -anforderungen mit dem Arbeitsengagement Pflegender während der COVID-19-Pandemie assoziiert? Eine Querschnittstudie

Outcomes of rapid digital transformation of large-scale communications during the COVID-19 pandemic

Emergency department leadership considerations for the next phase of the COVID-19 pandemic

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