Availability and Accuracy of Information Regarding Nonprescription Emergency Contraception

Orr, Katherine Kelly; Lemay, Virginia; Wojtusik, Amanda P.; Opydo-Rossoni, Margaret; Cohen, Lisa

doi:10.1177/0897190014568378

Cited by 14 publications

(13 citation statements)

References 8 publications

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“…Wilkinson's findings are similar to previous work by their group and others [2À10]. Findings from these mystery caller studies showed commonly that access was encouragingly high [1,3,5,7] but that pharmacy advice was not always accurate regarding product use or adverse effects [1,3,5,8,9]. Most importantly, many studies conducted after the 2014 legislative changes found misinformation was given about age restrictions [1,3,5,8À10].…”

supporting

confidence: 76%

A Call for Action: Supporting and Engaging Pharmacists in the Provision of Emergency Contraception

Gray¹

2018

Journal of Adolescent Health

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supporting

confidence: 76%

A Call for Action: Supporting and Engaging Pharmacists in the Provision of Emergency Contraception

Gray¹

2018

Journal of Adolescent Health

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“…Of 923 irrelevant, 12 were not in English . The 16 removed at later stage were not within the scope of the review, their topics being simulated patient encounters as part of pharmacist training; reviews or secondary analyses of SP studies presented elsewhere; phone or e‐mail rather than in‐person visits; full paper not available; or other reasons …”

Section: Resultsmentioning

confidence: 99%

A systematic review of the use of simulated patient methodology in pharmacy practice research from 2006 to 2016

Björnsdóttir

Granås

Bradley

et al. 2019

International Journal of Pharmacy Practice

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Objectives Simulated patient (SP) methodology (mystery shopping) is used increasingly to assess quality of pharmacy services, and evaluate impact of interventions. Our objective was to review papers reporting on the use of SP methodology in pharmacy practice research 2006-2016 in community pharmacies worldwide. Methods We searched EMBASE and MEDLINE for papers reporting on the use of mystery shopping in pharmacy settings, using a wide range of terms for SPs, based on previous review. We removed irrelevant papers, duplicates, papers not written in English, and review papers and reviewed remaining papers. Two reviewers carried out data abstraction, using the same tool as the previous review and inserting data into Excel, focusing on how the SP methodology is used. Key findings A total of 148 papers from 52 countries from all regions of the world were included in the review. A wide range of terms described the method, and simulated patient was the most common (49 papers). Most studies were cross-sectional (124), and most investigated only community pharmacies (115). The most common aim was to evaluate some aspect of pharmacists' or other staff's advice and counselling (94). Number of visits is 2-7785. Many papers did not cover details, such as number of visits planned, and carried out, scenario used, training and background of SPs, and ethical approval for the study. Conclusions The use of SP methodology has increased substantially in the field of pharmacy over the past decade. This is a useful method in a wide range of countries and settings. Greater detail is required in reporting.

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“…Regarding the availability of oral EC, international SPM studies [37][38][39]41,42,45] suggest that there are problems-especially with UPA. Some price differences-even between identical preparations-could also be identified, as in addition to international SPM studies on oral EC [11,12,[41][42][43][44][45][46][47]97,98], a national SPM study on a different indication has already identified significant price differences between CPs that are even located in the same city and in some cases only a few hundred metres apart [15].…”

Section: Discussionmentioning

confidence: 99%

“…Unlike other countries such as the USA [11,12,[30][31][32][33][34][35][36][37][38][39][40][41][42][43][44][45][46][47], the study situation for Germany for the provision of self-medication consultations, availability and pricing is rather poor so far. In nationwide interviews of 25 CPs conducted at the end of 2015, i.e., after the OTC switch in March 2015, 96% of the respondents reported using a checklist for the provision of self-medication consultations for oral EC.…”

Section: Introductionmentioning

confidence: 99%

A Nationwide Mystery Caller Evaluation of Oral Emergency Contraception Practices from German Community Pharmacies: An Observational Study Protocol

et al. 2021

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To prevent unwanted pregnancies, oral emergency contraception (EC) with the active ingredients levonorgestrel (LNG) and ulipristal acetate (UPA) is recommended by the guidelines of the German Federal Chamber of Pharmacists (BAK). In this respect, community pharmacies (CPs) in Germany have a major responsibility for information gathering, selecting the appropriate medicine, availability and pricing, among other things. Therefore, it would be appropriate to conduct a study with the aim of investigating information gathering, a possible recommendation as well as availability and pricing for oral EC in German CPs. A representative nationwide observational study based on the simulated patient methodology (SPM) in the form of covert mystery calls will be conducted in a random sample of German CPs stratified according to the 16 federal states. Each selected CP will be randomly called once successfully by one of six both female and male trained mystery callers (MCs). The MCs will simulate a product-based scenario using the request for oral EC. For quality assurance of the data collection, a second observer accompanying the MC is planned. After all mystery calls have been made, each CP will receive written, pharmacy-specific performance feedback. The only national SPM study on oral EC to date has identified deficits in the provision of self-medication consultations with the help of visits in the CPs studied. International studies suggest that UPA in particular is not always available. Significant price differences could be found analogous to another German study for a different indication.

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Availability and Accuracy of Information Regarding Nonprescription Emergency Contraception

Abstract: Access to nonprescription EC in Rhode Island is very good. Sites not stocking EC should reassess plans for patients to obtain medication. There is need for reeducation on EC labeling to improve counseling provided over the telephone.

Cited by 14 publications

References 8 publications

A Call for Action: Supporting and Engaging Pharmacists in the Provision of Emergency Contraception

A Call for Action: Supporting and Engaging Pharmacists in the Provision of Emergency Contraception

A systematic review of the use of simulated patient methodology in pharmacy practice research from 2006 to 2016

A Nationwide Mystery Caller Evaluation of Oral Emergency Contraception Practices from German Community Pharmacies: An Observational Study Protocol

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