2021
DOI: 10.1016/j.jbusres.2020.12.070
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B2B market segmentation: A systematic review and research agenda

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Cited by 56 publications
(11 citation statements)
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“…We employed a qualitative synthesis method that facilitates researchers' efforts to develop a unique interpretation or conceptualization of a phenomenon that is not simply a summary of the original facts (Bosma et al, 2019). To ensure coding consistency and inter‐rater reliability, two authors independently reviewed and coded the 45 studies using a review framework consistent with Anand et al (2021) and Cortez et al (2021). We conducted both internal reliability (among raters) and external reliability checks (by checking with external academic experts) to ensure an objective and reliable coding process.…”
Section: Methodsmentioning
confidence: 99%
“…We employed a qualitative synthesis method that facilitates researchers' efforts to develop a unique interpretation or conceptualization of a phenomenon that is not simply a summary of the original facts (Bosma et al, 2019). To ensure coding consistency and inter‐rater reliability, two authors independently reviewed and coded the 45 studies using a review framework consistent with Anand et al (2021) and Cortez et al (2021). We conducted both internal reliability (among raters) and external reliability checks (by checking with external academic experts) to ensure an objective and reliable coding process.…”
Section: Methodsmentioning
confidence: 99%
“…Third, we used descriptive analysis to understand the literature on political consumption, such as the geographic sample distribution and methodological approaches that would help us build our research agenda (Anand et al, 2021; Mora‐Cortez et al, 2021; Paul & Criado, 2020). Then, for the 137 publications obtained, in order to analyse the data, we utilized qualitative thematic mapping (Anand et al, 2021; Mora‐Cortez et al, 2021) that helped us identify future research directions for scholars. As a result, each of the 137 publications were read and coded.…”
Section: Methodsmentioning
confidence: 99%
“…A segmentação, que é definida como o processo gerencial de divisão do mercado em grupos homogêneos, baseando-se, para isso, em determinadas características dos consumidores, pode ser utilizada como uma estratégia para que a organização tenha condições de melhor atender seus clientes, já que passa a ter informações mais detalhadas sobre eles (OLIVEIRA-BROCHADO;MARTINS, 2008). Além disso, fornece direção para a estratégia de marketing de uma empresa e alocação de recursos (CORTEZ;CLARKE;FREYTAG, 2021).…”
Section: Referencial Teórico 21unclassified